- 1. NHS Black Country Integrated Care Board
- 2. NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- 3. NHS Shropshire and Telford and Wrekin Integrated Care Board
- 4. NHS Nottingham and Nottinghamshire Integrated Care Board
- 5. NHS Birmingham and Solihull Integrated Care Board
- 6. NHS Coventry and Warwickshire Integrated Care Board
- 7. NHS Derby & Derbyshire Integrated Care Board
- 8. NHS Northamptonshire Integrated Care Board
- 9. NHS Leicester, Leicestershire and Rutland Integrated Care Board
- 10. NHS Lincolnshire Integrated Care Board
- 11. NHS Herefordshire and Worcestershire Integrated Care Board
Section one: Contracting authority
one.1) Name and addresses
NHS Black Country Integrated Care Board
Civic Centre, St Peter’s Square
Wolverhampton
WV1 1SH
Contact
Richard Ward
Country
United Kingdom
Region code
UKG39 - Wolverhampton
Internet address(es)
Main address
https://www.blackcountry.icb.nhs.uk/
Buyer's address
https://www.blackcountry.icb.nhs.uk/
one.1) Name and addresses
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
1 Staffordshire Place
Stafford
ST16 2LP
Country
United Kingdom
Region code
UKG2 - Shropshire and Staffordshire
Internet address(es)
Main address
https://www.staffsstoke.icb.nhs.uk/
Buyer's address
https://www.staffsstoke.icb.nhs.uk/
one.1) Name and addresses
NHS Shropshire and Telford and Wrekin Integrated Care Board
Mytton Oak Road
Shrewsbury
SY3 8XQ
Country
United Kingdom
Region code
UKG2 - Shropshire and Staffordshire
Internet address(es)
Main address
https://www.shropshiretelfordandwrekin.nhs.uk/
Buyer's address
https://www.shropshiretelfordandwrekin.nhs.uk/
one.1) Name and addresses
NHS Nottingham and Nottinghamshire Integrated Care Board
Sir John Robinson House, Sir John Robinson Way, Arnold
Nottingham
NG5 6DA
Country
United Kingdom
Region code
UKF1 - Derbyshire and Nottinghamshire
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
NHS Birmingham and Solihull Integrated Care Board
First Floor, Wesleyan, Colmore Circus Queensway
Birmingham
B4 6AR
Country
United Kingdom
Region code
UKG3 - West Midlands
Internet address(es)
Main address
https://www.birminghamsolihull.icb.nhs.uk/
Buyer's address
https://www.birminghamsolihull.icb.nhs.uk/
one.1) Name and addresses
NHS Coventry and Warwickshire Integrated Care Board
Westgate House, Market Street
Warwick
CV34 4DE
Country
United Kingdom
Region code
UKG - West Midlands (England)
Internet address(es)
Main address
https://www.happyhealthylives.uk/
Buyer's address
https://www.happyhealthylives.uk/
one.1) Name and addresses
NHS Derby & Derbyshire Integrated Care Board
Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
Country
United Kingdom
Region code
UKF1 - Derbyshire and Nottinghamshire
Internet address(es)
Main address
https://www.joinedupcarederbyshire.co.uk/derbyshire-integrated-care-board/
Buyer's address
https://www.joinedupcarederbyshire.co.uk/derbyshire-integrated-care-board/
one.1) Name and addresses
NHS Northamptonshire Integrated Care Board
Francis Crick House, Summerhouse Road, Moulton Park
Northampton
NN3 6BF
Country
United Kingdom
Region code
UKF24 - West Northamptonshire
Internet address(es)
Main address
https://www.icnorthamptonshire.org.uk/icb/
Buyer's address
https://www.icnorthamptonshire.org.uk/icb/
one.1) Name and addresses
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Room G30, Pen Lloyd Building, County Hall Glenfield
Leicester
LE3 8TB
Country
United Kingdom
Region code
UKF2 - Leicestershire, Rutland and Northamptonshire
Internet address(es)
Main address
https://www.leicesterleicestershireandrutland.icb.nhs.uk/
Buyer's address
https://www.leicesterleicestershireandrutland.icb.nhs.uk/
one.1) Name and addresses
NHS Lincolnshire Integrated Care Board
Bridge House, The Point Lions Way
Sleaford
NG34 8GG
Country
United Kingdom
Region code
UKF3 - Lincolnshire
Internet address(es)
Main address
https://www.lincolnshire.icb.nhs.uk/
Buyer's address
https://www.lincolnshire.icb.nhs.uk/
one.1) Name and addresses
NHS Herefordshire and Worcestershire Integrated Care Board
Isaac Maddox House, Shrub Hill Industrial Estate
Worcester
WR4 9EL
Country
United Kingdom
Region code
UKG1 - Herefordshire, Worcestershire and Warwickshire
Internet address(es)
Main address
https://www.herefordshireandworcestershire.icb.nhs.uk/
Buyer's address
https://www.herefordshireandworcestershire.icb.nhs.uk/
one.2) Information about joint procurement
The contract involves joint procurement
In the case of joint procurement involving different countries, state applicable national procurement law
UK
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS 111 Service (Midlands Region) - Invitation to Tender
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Black Country Integrated Care Board and NHS Derby and Derbyshire Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for NHS 111 services to cover the West and East Midlands regions (including Staffordshire and Stoke) on behalf of themselves and the following Integrated Care Boards:
NHS Birmingham and Solihull ICB
NHS Coventry and Warwickshire ICB
NHS Herefordshire and Worcestershire ICB
NHS Leicester, Leicestershire and Rutland ICB
NHS Lincolnshire ICB
NHS Northamptonshire ICB
NHS Nottingham and Nottinghamshire ICB
NHS Shropshire and Telford and Wrekin ICB
NHS Staffordshire and Stoke-on-Trent ICB
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
West and East Midlands regions (including Staffordshire and Stoke)
two.2.4) Description of the procurement
NHS111 aims to ensure patients with an urgent clinical need are assessed and referred to an appropriate service, in a timely manner, by providing health advice and onward referral over the telephone and online. The NHS111 service will deliver a safe and patient focused service that promotes quality and reduces health inequalities.
Further objectives of the service will be to:
• Achieve nationally and regionally mandated KPIs and quality measures.
• Expedite patient access to appropriate end point services.
• Deliver good patient experience by providing consistent, safe and efficient clinical assessment at first point of contact.
• Provide onward referral to primary care and all non-emergency department (non-ED) pathways, including ICB commissioned services that can undertake remote triage and onward referral (such as local clinical assessment services (CAS).
• Nurture a culture of self-help, education and self-management.
• Ensure the Directory of Services (DoS) is maintained in partnership with local systems and used to facilitate timely and appropriate levels of care.
• Ensure early identification of calls that would benefit from access to a clinical adviser.
• Develop and maintain clear pathways of care which ensure safe and optimal transfer of patients’ care where additional or specialist care is required.
• Reduce the risk of harm to patients by ensuring patients are referred to the most appropriate service, at the earliest opportunity along the pathway.
• Share real time data with health and social care partners to improve the patient journey, safety of staff, and the efficiency of NHS and Local Authority commissioned services.
The contract term will be 5 years with the option to extend for up to a further 2 years.
This Procurement has been advertised in accordance with the requirements of the Public Contracts Regulations 2015 (as amended) (the “Regulations”) to the extent that the Regulations relate to services within the scope of Schedule 3 thereto (Social and Other Specific Services). The Commissioner and AGCSU are, therefore, bound only by those parts of the Regulations applying to Schedule 3 services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
84
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 June 2023
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
15 June 2023
Local time
2:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
To access the eProcurement portal to access relevant documentation relating this opportunity, please follow the instructions below:
1. Go to https://health-family.force.com/s/Welcome (and click the link to register (If your organisation has not registered previously)
2. Once registered, login into the system and look for 'Quote/tender C162784 - NHS 111 Services (Midlands) - Invitation to Tender
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
https://www.judiciary.uk/courts-and-tribunals/high-court/
six.4.2) Body responsible for mediation procedures
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom