Scope
Reference
TWC001243
Description
Telford & Wrekin Council are inviting the market to tender for the provision of support for victims of domestic abuse and their children under the Domestic Abuse Act 2021, specifically giving effect to the local strategy for the provision of support through commissioning decisions.
Service and procurement
These services will be procured under the Procurement Act 2023 using an Open Process. The service procurement is a two-lot process:
Lot 1 Domestic Abuse Specialist Support Service
Lot 2 Domestic Abuse Perpetrator Behaviour Change Programme
Domestic Abuse Specialist Support Service Aims
The aims of the service are to ensure that everyone who is affected by domestic abuse in the Borough can access the help and support they need, when they need it, and to reduce the incidence of domestic abuse in our communities.
Requirements of the service - Single Point of contact, Specialist Support for Victims/Survivors & Families, and Specialist Support for Children & Young people
2 year, 10 month contract for DA Specialist Support Service = £878,340
1 + 1 extension
Perpetrator Behaviour Change Programme Aims
This service is for community-based services for perpetrators of domestic abuse, to increase victim safety, protect and safeguard children, and reduce perpetrator recidivism.
Requirements of the service - Low - medium risk perpetrator behaviour change programme, training, support and supervision for professionals
1 year, 10 month Perpetrator Behaviour Change Programme = £181,810
dependent upon funding extension if available then 1+1 extension
Lot 1. Domestic Abuse Service
Description
The aims of the service are to ensure that everyone who is affected by domestic abuse can access the help and support they need, when they need it, and to reduce the incidence of domestic abuse in our communities.
Requirements of the service - Single Point of contact, Specialist Support for Victims/Survivors & Families, and Specialist Support for Children & Young people
Lot 2. Perpetrator Behaviour Change programme
Description
To increase victim safety, protect and safeguard children, and reduce perpetrator recidivism, by:
• Holding perpetrators to account for their abusive behaviour
• Challenging resistance and motivation to change
• Enabling perpetrators to embed responsibility and accountability, and apply strategies to eliminate further abuse
• Supporting professionals and partners working with perpetrators
Contract 1
Lots
Lot 1. Domestic Abuse Service
Lot 2. Perpetrator Behaviour Change programme
Supplier
Contract value
- £1,060,150 including VAT
Above the relevant threshold
Award decision date
12 February 2026
Date assessment summaries were sent to tenderers
12 February 2026
Standstill period
- End: 24 February 2026
- 9 working days
Earliest date the contract will be signed
6 May 2026
Contract dates (estimated)
- 1 June 2026 to 31 May 2029
- Possible extension to 31 May 2031
- 5 years
Description of possible extension:
Lot 1 - Domestic Abuse Service - one + one year(s) (12 + 12 months)
Lot 2 - Perpetrator Behaviour Change Service – one year (12 months)
Main procurement category
Services
CPV classifications
- 85323000 - Community health services
Information about tenders
Lot 1. Domestic Abuse Service
- 1 tender received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Lot 2. Perpetrator Behaviour Change programme
- 1 tender received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
Cranstoun Services Ltd
- Companies House: 12313944
Thames Mews
Esher
KT10 9AD
United Kingdom
Email: BDT@Cranstoun.org.uk
Region: UKJ25 - West Surrey
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
Borough of Telford & Wrekin
- Public Procurement Organisation Number: PHHD-5776-GZNN
Darby House, Telford Town Centre, Lawn Central,
Telford, Shropshire
TF3 4JA
United Kingdom
Email: marketsustainability@telford.gov.uk
Website: http://www.telford.gov.uk
Region: UKG21 - Telford and Wrekin
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)