Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane, Norwich, NR1 2UE
Norwich
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/norfolkcc/aspx/Home
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Payroll Bureau Software ITT
Reference number
NCCT42927
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:• Improve the accuracy, efficiency, and security of the payroll processing and reporting.• Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the payroll processing and reporting.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £242,000
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system.DPSS is looking for a new payroll bureau software that can provide the following benefits:• Improve the accuracy, efficiency, and security of the payroll processing and reporting.• Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the payroll processing and reporting.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The value described at II.2.6 is for the full potential term of the contract.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-031334
Section five. Award of contract
Contract No
NCCT42927 - Payroll Bureau Software
Title
NCCT42927 - Payroll Bureau Software
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
11 March 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Brain Payroll UK Limited
128 City Road
London
EC1V 2NX
Country
United Kingdom
NUTS code
- UKI - London
National registration number
11235543
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £242,000
Total value of the contract/lot: £242,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
NpLaw
Norwich
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.