Scope
Reference
C408448
Description
NHS Coventry & Warwickshire ICB in conjunction with NHS Herefordshire & Worcestershire ICB are seeking providers who have the relevant experience and skills to provide an Ophthalmology Co-ordination Service Hub.
The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision).
The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time.
The service will not undertake clinical triage of incoming referrals.
Total value (estimated)
- £1,536,000 excluding VAT
- £1,843,200 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 July 2026 to 30 June 2028
- Possible extension to 30 June 2030
- 4 years
Description of possible extension:
An extension of up to two years may be granted at the sole discretion of the commissioning organisations. The extension may be granted on one or both lots.
Main procurement category
Services
CPV classifications
- 75122000 - Administrative healthcare services
Not the same for all lots
Contract locations are shown in Lot sections, because they are not the same for all lots.
Lot 1. NHS Coventry and Warwickshire Integrated Care Board
Description
he Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision).
The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time.
The service will not undertake clinical triage of incoming referrals.
Lot value (estimated)
- £752,000 excluding VAT
- £902,400 including VAT
Contract locations
- UKG13 - Warwickshire
- UKG33 - Coventry
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. NHS Herefordshire and Worcestershire Integrated Care Board
Description
The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision).
The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time.
The service will not undertake clinical triage of incoming referrals.
Lot value (estimated)
- £784,000 excluding VAT
- £940,800 including VAT
Contract locations
- UKG11 - Herefordshire, County of
- UKG12 - Worcestershire
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Submission
Enquiry deadline
27 February 2026, 5:00pm
Tender submission deadline
9 March 2026, 5:00pm
Submission address and any special instructions
https://atamis-1928.my.site.com/s/Welcome
Please search for tender opportunity reference C408448
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
30 April 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Service Delivery | Quality | 28% |
| Financial Model Templates | Cost | 20% |
| Workforce | Quality | 10% |
| Social Value | Quality | 10% |
| Equality Diversity & Human Rights | Quality | 8% |
| Governance | Quality | 8% |
| Information Governance | Quality | 6% |
| Mobilisation | Quality | 6% |
| Reporting | Quality | 4% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Justification for not publishing a preliminary market engagement notice
Please note that the preliminary market engagement has been carried out, please see previous notice reference ocds-h6vhtk-05d0f2
Contracting authorities
NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD
- NHS Organisation Data Service: QWU
- Public Procurement Organisation Number: PBZT-7637-QJTP
Shire Hall
Warwick
CV34 4RL
United Kingdom
Email: CWICB.contracting@nhs.net
Region: UKG13 - Warwickshire
Organisation type: Public authority - central government
NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD
- NHS Organisation Data Service: QGH
- Public Procurement Organisation Number: PNMN-7243-RQRR
Kirkham House, John Comyn Drive, Perdiswell
Worcester
WR3 7NS
United Kingdom
Email: HWicb.contracts@nhs.net
Region: UKG12 - Worcestershire
Organisation type: Public authority - central government