Section one: Contracting authority
one.1) Name and addresses
Norfolk and Norwich University Hospitals NHS Foundation Trust
Colney Lane
Norwich
NR4 7UY
Contact
Nathan Griffen
Telephone
+44 01603288274
Country
United Kingdom
Region code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Buyer's address
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Pharmacy Automated Dispensing System (ADS)
Reference number
C257797
two.1.2) Main CPV code
- 48921000 - Automation system
two.1.3) Type of contract
Supplies
two.1.4) Short description
Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH) is looking to replace its existing Pharmacy Automated Dispensing System (ADS) to improve the efficiency and safety of the automatic dispensing process, improve stock holding volumes, and input and output vales.
The pharmacy department issues approximately 37,000 inpatient, outpatient, and discharge items a month, which is an equivalent of 9,250 per week.
The pharmacy department also issues approximately 20,000 ward stock items per month, equivalent to 5,000 items issued per week.
Over 200 unique items are delivered daily from wholesalers and suppliers, originating from 6500 ordered items a month.
The NNUH Pharmacy Department currently uses System C (previously known as JAC) as the pharmacy stock control system (PSC) and dispensing software.
The Norfolk and Norwich University Hospital Pharmacy department and James Paget University Hospital (JPUH) Pharmacy department (Great Yarmouth) share PSC software (System C (JAC)) on a locality basis, and this would require an interface with any future ADS system.
Both NNUH and JPUH will be acquiring an electronic patient record (EPR) supplied by Meditech (Expanse) in the future and there may be a requirement for an interface with the EPR supplier.
SOLUTION
The supplier is asked to provide a solution for pharmacy dispensing and ward stock top-ups as well as a cabinet for the storage and dispensing of controlled drugs.
The supplier MUST be responsible for ascertaining interface requirements from System C (JAC)
The supplier is required to provide System C (JAC) with information and technical advice / support throughout the project.
The supplier MUST be responsible for liaising with System C (JAC) to resolve all interface issues between the ADS and pharmacy software.
The technical requirements of the specified system MUST be specified to include all power requirements, including computer and network connections. Please provide any details of electrical works and data network requirements for the normal functioning of the ADS.
The environmental conditions required for system operation MUST be supplied. The proposed ADS will be set in a temperature-controlled environment, however, to cover temperature excursions, information regarding operating conditions for temperature, heat and humidity must be supplied.
The supplier should be able to produce bespoke or standardised reports on request by the Trust. Details surrounding available reports should be provided, including any additional costs for bespoke reports.
The ADS MUST meet regulatory compliance for the identification, handling, and storage of data, including GS1.
The service life of the proposed ADS should provide full operating capacity for the life of the contract, with the option of upgrades due to development of technology and innovation.
The Pharmacy department would like to utilise automatic labelling applications (dispensing) technology to improve safety, efficiency, and accuracy, whilst not reducing the output speed to ward boxes. Please state the maximum speeds obtainable, and how this will be achieved.
two.1.5) Estimated total value
Value excluding VAT: £5,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Norfolk and Norwich Univeristy Hospitals NHS Foundation Trust, Colney Lane, Norwich, Norfolk NR4 7UY
two.2.4) Description of the procurement
The purpose of this Prior Information Notice (PIN) is to understand the current market position with regards to Pharmacy Automated Dispensing Systems and to obtain high level proposals from suppliers which meet our requirements; proposals must include indicative costs and highlight potential areas for innovation to ensure a future-proofed system based on our requirements.
Information will be used to inform a business case and support requests for funding. Once approved; NNUH intend to publish invitation to tender (ITT) documents under the East of England Collaborative Procurement Hub (EoECPH) - Pharmacy Automation Solutions Dynamic Purchasing System (DPS).
If you would like to be invited to further competition, but are not presently awarded on to the DPS, please contact the Hub using the details below:
Contact name: Joe Bassett
Contact email: pharmacy@eoecph.nhs.uk
Contact number: 01223 616 356
For any other queries please submit using the messaging facility provided within the eCommercial System https://health-family.force.com/s/Welcome.
two.2.14) Additional information
Potential Providers may raise questions or seek clarification regarding any aspect of this PIN at any time prior to the clarification deadline.
Questions must be submitted using the messaging facility provided within the eCommercial System https://health-family.force.com/s/Welcome.
NNUH will not enter into exclusive discussions regarding the requirements of this PIN with Potential Providers.
To ensure that all Potential Providers have equal access to information regarding this PIN, NNUH will publish all its responses to questions raised by Potential Providers on an anonymous basis.
Responses will be published in a questions and answers document to all Potential Providers.
two.3) Estimated date of publication of contract notice
1 April 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes