Section one: Contracting authority
one.1) Name and addresses
Manchester University NHS Foundation Trust
Finance & Procurement Business Unit, Wards 17 & 18, Trafford Hospital
Trafford
M41 5SL
Contact
Mrs Chao Zhang
Telephone
+44 7596450079
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
NHS Trusts
uk
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Home
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Home
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Epic Support Services Framework Agreement
Reference number
DN548856
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Manchester University NHS Foundation Trust (the “Trust”) is seeking to establish a non-exclusive Framework Agreement with a number of Potential Providers to provide temporary Epic design, build, operation and optimisation support service requirements. Those services will complement those to be provided by the Trust‘s core team and by Epic. A range of subsequent Further Competitions will then be run under the auspices of the Framework Agreement and lead to call-off contracts with the successful Potential Provider/s. The framework will be available for NHS-wide use.
two.1.5) Estimated total value
Value excluding VAT: £20,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Manchester
two.2.4) Description of the procurement
Manchester University NHS Foundation Trust (the “Trust”) is seeking to establish a non-exclusive Framework Agreement with a number of Potential Providers to provide temporary Epic design, build, operation and optimisation support service requirements. Those services will complement those to be provided by the Trust‘s core team and by Epic. A range of subsequent Further Competitions will then be run under the auspices of the Framework Agreement and lead to call-off contracts with the successful Potential Provider/s. The framework will be available for NHS-wide use.
The majority of the resources required to deliver the required support services are anticipated to focus typically on roles currently delivered by a series of Band 7 EPR Application Analysts and by related technical resources, both of which are specified in the Tender documentation. They will supplement Trust resources working on any application-specific workstreams struggling to deliver to planned timescales and/or to specified quality standards. Consequently, it is impossible to predict the volume of the support services the Trust will require, for which applications, when and for how long. Many of the temporary support services requirements are likely to be urgent in nature.
The key objectives of this procurement project are to:
Establish Framework Agreements with no more than 5 high-quality Potential Providers able to conclusively demonstrate their capacity and capability to satisfy the Trust’s temporary Epic support services requirements
Establish highly effective and compliant approaches to letting call-off contracts via Further Competitions that are tailored to specific requirements and circumstances and which would be let at pace within the context provided by the Framework Agreement and within the specified Further Competition rules
Begin to establish close working relationships with the Potential Providers to be successful in this procurement as part of paving the way for developing flexible approaches to providing the required services in a cost-effective manner.
Should it prove to be necessary, the Trust reserves the right to amend the size and scope of the contract/s to:
Reflect any future organisational changes that might be made to the Trust (or to successor organisations) which might mean that the contract/s should ‘follow’ the Trust to an evolved, or to a different, organisational entity
Add North Manchester General Hospital to the Trust
Evolve, adapt and extend the services over time in response to the evolution of the Trust’s requirements and the potential expansion of its EPR solution over time.
It is envisaged that the period of the contract will be awarded in summer 2021. The duration of contract will be 4 years. For the avoidance of doubt, the estimated contract value of £30m quoted in this Notice relates to that 4 year contract period and allows for other Trusts to utilise the framework.
In parallel with the Framework Agreement procurement, the Trust may also run one or more Further Competition/s for any pressing requirements which might arise over the coming weeks. In that scenario, the Trust would share those call-off requirements with all Potential Providers to express an interest in the Framework Agreement procurement. Potential Provider responses to those call-off requirements would only be considered after the evaluation of Framework Agreement Tenders has been completed and after Framework award decisions have been taken. In practice, that scenario could mean that a call-off contract/s could be concluded very shortly after signature of Frameworks, following two parallel, but separate, evaluation processes.
This notice is supported by full Tender documentation which sets out in more detail the requirements of the Trust and the background to it. The Tender documentation can be accessed, from the date of this Contract Notice, via the Proctactis procurement portal https://procontract.due-north.com/Login Potential Providers should look for ID reference number DN548856 Epic Support Services for Manchester University NHS Foundation Trust. The closing date for completion and submission of Tenders is 12:00 noon, 12th July 2021.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £20,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
In the case of framework agreements, provide justification for any duration exceeding 4 years:
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
12 July 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
9 June 2021
Local time
9:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Manchester University NHS Foundation Trust
Manchester
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Manchester University NHS Foundation Trust
Manchester
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
12/07/2021 12:00
six.4.4) Service from which information about the review procedure may be obtained
Manchester University NHS Foundation Trust
Manchester
Country
United Kingdom