Scope
Reference
HCC2516706
Description
There is a statutory duty on the Council to provide support for carers under various legislation under the Care Act 2014 and to work preventatively to support carers' wellbeing. The provision of Support to Carers contract is intended to provide a countywide, preventative carers support service for adult carers. This includes information and advice, learning and training opportunities, peer mentoring, support for carers to speak up / be involved in co-production, outreach to unidentified carers, the Carers Passport Discount Card, carer awareness training for health and social care staff, and an overall strategic partnership role with health and social care organisations in the county.
Contract 1
Supplier
Contract value
- £1,857,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
15 April 2025
Contract dates (estimated)
- 16 April 2025 to 15 April 2026
- 1 year
Main procurement category
Services
CPV classifications
- 85320000 - Social services
Contract locations
- UKH23 - Hertfordshire
Participation
Particular suitability
Voluntary, community and social enterprises (VCSE)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Light touch
Direct award justification
Extreme and unavoidable urgency
There is a statutory duty on the Council to provide support for carers under various legislation under the Care Act 2014 and to work preventatively to support carers' wellbeing. The Council has a longstanding contract with Carers in Hertfordshire who operate locally within the Council area. This contract is proposed to provide a further year, There is a specific plan in place to re-procure the contract. We will aim to go to tender by October 2025 to allow for any mobilisation period of a new provider. The incumbent provider (Carers in Hertfordshire) is a long-standing provider of these services and has built up an extensive database of unpaid carers who they support. This database is essential for successful delivery of the services, and another provider could not establish this in time to deliver the services during the year's contract term that is proposed.
Furthermore, Carers in Hertfordshire have extensive partnership arrangements with health, social care and voluntary sector agencies for the identification and referral of unpaid carers, which again a competitor could not establish in sufficient time to deliver the services during the proposed contract period. Finally, specific aspects of the services provided have been developed by Carers in Hertfordshire in a unique way, such as the programme of training and learning opportunities and the Carers Passport discounts scheme with a unique network of local businesses. These again could not be replicated in a sufficient time to deliver the required services during the proposed contract term. There is a requirement to ensure that existing arrangements continue uninterrupted so that carers receive ongoing preventative support.
Supplier
CARERS IN HERTFORDSHIRE
- Companies House: 04131036
- Public Procurement Organisation Number: PVPB-2198-JXCR
The Red House, 119 Fore Street
Hertford
SG14 1AX
United Kingdom
Region: UKH23 - Hertfordshire
Contract 1
Contracting authority
Hertfordshire County Council
- Public Procurement Organisation Number: PWJT-5264-WYMY
County Hall
Hertford
SG13 8DQ
United Kingdom
Region: UKH23 - Hertfordshire
Organisation type: Public authority - sub-central government