Contract

For the provision Out of Hours Emergency Telephone Monitoring Service

  • Together Housing Association

F03: Contract award notice

Notice identifier: 2024/S 000-012738

Procurement identifier (OCID): ocds-h6vhtk-0421f7

Published 19 April 2024, 8:46am



Section one: Contracting authority

one.1) Name and addresses

Together Housing Association

Bull Green , Bull Green House

Halifax

HX1 2EB

Contact

Phil Lowe

Email

Philip.Lowe@togetherhousing.co.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

http://www.togetherhousing.co.uk

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Housing and community amenities


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

For the provision Out of Hours Emergency Telephone Monitoring Service

Reference number

THG/P/00075

two.1.2) Main CPV code

  • 79510000 - Telephone-answering services

two.1.3) Type of contract

Services

two.1.4) Short description

For the provision Out of Hours Emergency Telephone Monitoring Service

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £500,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 79510000 - Telephone-answering services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

For the provision Out of Hours Emergency Telephone Monitoring Service

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 70

Price - Weighting: 30

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-035867


Section five. Award of contract

Contract No

1

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

19 April 2024

five.2.2) Information about tenders

Number of tenders received: 5

Number of tenders received from SMEs: 3

Number of tenders received from tenderers from other EU Member States: 1

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 5

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Orca Business Support Limited

Wrexham

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £500,000

Total value of the contract/lot: £500,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Together Housing Association

Halifax

Country

Afghanistan