Section one: Contracting authority
one.1) Name and addresses
University of Exeter
Northcote House
Exeter
EX4 4QH
Contact
Simon Denton
Telephone
+44 1392723333
Country
United Kingdom
Region code
UKK - South West (England)
National registration number
RC000653
Internet address(es)
Main address
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67895&B=EXETER
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67895&B=EXETER
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Student Wellbeing Case Management System
Reference number
UOE/2023/025/SD
two.1.2) Main CPV code
- 48180000 - Medical software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners. We are seeking a partner who has proven delivery experience in a similar setting and or with similar user groups.
The selected solution will need to; facilitate the triaging of incoming requests, store case notes, efficiently and securely sharing information, highlighting risks, and providing alerts – all in the aim of ensuring that our students receive access to and support from our Wellbeing Services in a timely manner.
The resultant contract will be for an initial three year fixed term, with two further optional extension periods of twelve months. Where the selected supplier will be required to; implement, host, support / maintain, and manage the lifecycle of the proposed solution to deliver on the university’s stated requirements in full.
two.1.5) Estimated total value
Value excluding VAT: £150,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48100000 - Industry specific software package
- 48190000 - Educational software package
two.2.3) Place of performance
NUTS codes
- UKK - South West (England)
two.2.4) Description of the procurement
The University of Exeter is looking for a partner to provide an IT system to underpin our Wellbeing Service offering to our students. The key users of this system will include students, academics, and wellbeing practitioners.
The selected solution will need to facilitate; the triaging of incoming requests, store case notes, the efficient sharing of information with stakeholders, highlighting risks, and providing alerts, ensuring our students receive timely support from our Wellbeing Services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £150,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Optional extension periods as specified. Renewal envisaged on conclusion of maximum contract duration.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Attached as document
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-009224
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 June 2023
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
5 June 2023
Local time
5:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 5 years
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Legal Services
University of Exeter
Exeter
EX4 4QJ
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Legal Services
University of Exeter
Exeter
EX4 4QJ
Country
United Kingdom