Section one: Contracting authority/entity
one.1) Name and addresses
Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency
10 South Colonnade
London
E14 4PU
Contact
Procurement Operations
procurement.operations@phe.gov.uk
Country
United Kingdom
NUTS code
UKI42 - Tower Hamlets
Internet address(es)
Main address
https://www.gov.uk/government/organisations/uk-health-security-agency
Buyer's address
https://www.gov.uk/government/organisations/uk-health-security-agency
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The Provision of ServiceNow Enhancements & APM
Reference number
C229215
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
Main site or place of performance
UKI32
two.2.4) Description of the procurement at the time of conclusion of the contract:
ServiceNow is a key strategic enabler for the agency as part of Technologies’ wider offering for service. The current capability is unable to meet demand and scale delivery in a way that meets the changing needs of key programmes. This funding will build the fundamentals for underpinning the tool, building roadmaps and supporting the delivery of key capabilities over the remainder of the financial year.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
1 December 2023
End date
31 March 2024
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2099/S 000-999999
Section five. Award of contract/concession
Contract No
RM6100 Technology Services 3 Framework
Lot No
1
Title
ServiceNow Enhancements & APM
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
1 December 2023
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
CHANNEL 3 CONSULTING LTD
Capital Building, Tyndall Street, Cardiff, United Kingdom, CF10 4AZ
Cardiff
CF10 4AZ
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06824790
Internet address
http://www.channel3group.co.uk
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £1,850,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
seven.1.3) Place of performance
NUTS code
- UKI32 - Westminster
Main site or place of performance
UKI32
seven.1.4) Description of the procurement:
ServiceNow is a key strategic enabler for the agency as part of Technologies’ wider offering for service. The current capability is unable to meet demand and scale delivery in a way that meets the changing needs of key programmes. This funding will build the fundamentals for underpinning the tool, building roadmaps and supporting the delivery of key capabilities over the remainder of the financial year.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
1 December 2023
End date
31 March 2024
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£1,995,000
seven.1.7) Name and address of the contractor/concessionaire
CHANNEL 3 CONSULTING LTD
Capital Building, Tyndall Street, Cardiff, United Kingdom, CF10 4AZ
Cardiff
CF10 4AZ
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06824790
Internet address
http://www.channel3group.co.uk
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
additional service requirement
seven.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
additional service
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £145,000
Total contract value after the modifications
Value excluding VAT: £1,995,000