Section one: Contracting authority
one.1) Name and addresses
Historic Environment Scotland
Longmore House, Salisbury Place
Edinburgh
EH9 1SH
Country
United Kingdom
NUTS code
UKM75 - Edinburgh, City of
Internet address(es)
Main address
http://historicenvironment.scot
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00164
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
Other activity
Heritage, Tourism and the Built Environment
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Retail Concession
Reference number
HES/C/4079
two.1.2) Main CPV code
- 55900000 - Retail trade services
two.1.3) Type of contract
Services
two.1.4) Short description
Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £300,000
two.2) Description
two.2.2) Additional CPV code(s)
- 55900000 - Retail trade services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail
space within their properties at Edinburgh and Stirling castles. The agreement is personal to the concessionee and must not be assigned to
any other party.
HES require a product offer for these spaces that can be personalised, is
unique to the customer, and should be relevant to Scottish history, the property or Scotland.
The product is to be made available for customers to purchase out with our shops, but within the monument, integrating the purchase with the wider visitor experience. The product should not compete with any other item available for purchase within the properties, and the offer to be agreed with HES Retail prior to trading.
The addition of products can be considered during the contract period, but must be agreed with HES retail first.
Sales to be processed by the concessionee and an agreed commission figure paid to HES. Sales reports to be provided at the end of each month. Commission to be based on monthly turnover and to be paid within 28 days of invoice date. All sales reports to be made available for regular auditing.
The successful party will be required to man the concession space on all days that Edinburgh Castle is open, and the summer season only at Stirling Castle.
Any customer complaints about the product provided by the Concessionee must be dealt with in a professional and timely manner in keeping with the HES customer care guidelines. The Concessionee will provide a full money back guarantee to customers.
The Concessionee is required to ensure that where products are being delivered to a customer that they are guaranteed to be shipped to the customer to the correct address and where the customer does not receive the
product that they will be provided with a full refund.
HES recommends offering products which customers can take away on the day. Drop ship add-on sales will be considered but adequate reporting mechanisms should be in place.
two.2.5) Award criteria
Quality criterion - Name: Proposed approach to the requirement / Weighting: 25%
Quality criterion - Name: General Understanding of the requirement / Weighting: 25%
Quality criterion - Name: Relevant expereince / Weighting: 10%
Quality criterion - Name: Environmental Policies / Weighting: 5%
Quality criterion - Name: Fair Work Practices / Weighting: 5%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-004578
Section five. Award of contract
Contract No
HES/C/4079
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
18 April 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The Knights Vault Ltd
102 West Bow
Edinburgh
EH1 2HH
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £300,000
Section six. Complementary information
six.3) Additional information
Please note that tenderers must highlight any concerns with the terms and conditions or Licence to Occupy document when responding with your submission. Please note that HES will not sign up to suppliers' T&Cs and will not negotiate at either point of award or post contract award.
(SC Ref:764174)
six.4) Procedures for review
six.4.1) Review body
Edinburgh Sheriff Court and Justice of the Peace Court
Edinburgh
Country
United Kingdom