Awarded contract

(NU/1589 – 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

  • Newcastle University

F03: Contract award notice

Notice reference: 2021/S 000-012632

Published 7 June 2021, 10:25am



Section one: Contracting authority

one.1) Name and addresses

Newcastle University

Newcastle University, King's Gate

Newcastle upon Tyne

NE1 7RU

Contact

Natalie Morton

Email

Natalie.Morton@ncl.ac.uk

Telephone

+44 1912086396

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

https://www.ncl.ac.uk

Buyer's address

https://www.ncl.ac.uk

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

(NU/1589 – 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

Reference number

DN540650

two.1.2) Main CPV code

  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

two.1.3) Type of contract

Services

two.1.4) Short description

VOICE was established by Newcastle University to capture the vast experience and mental capital of the public. The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change.

The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public’s ideas and knowledge.

We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform.

The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support – as well as implementing improvements and developing new functionality. The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £60,000

two.2) Description

two.2.1) Title

Web Services, SEO and Digital Content

Lot No

1

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Newcastle University invites bids to join a Dynamic Purchasing System it is establishing for

the supply of a range of marketing services.

The Newcastle University Marketing Department is a comprehensive, world-class marketing

team dedicated to serving our partners, academics and students. This DPS will also be used

for marketing across the entire University and is not limited to the central team.

Our vision for marketing at Newcastle encompasses the following:

• embracing a ‘digital first’ approach;

• encouraging our team through personal growth;

• engaging with our clients and audiences;

• delivering an exceptional marketing strategy.

There will be six lots on this DPS:

1) web services, SEO and digital content;

2) graphic design and print, branding, copywriting;

3) programmatic advertising management, media buying, public relations;

4) social media, paid search and paid social;

Page 5 to 9

5) international;

6) platforms

two.2.5) Award criteria

Quality criterion - Name: Quality criterion - Name: Ability to meet programme timeline / Weighting: P/F

Quality criterion - Name: Quality criterion - Name: Umbraco Gold Partner / Weighting: P/F

Quality criterion - Name: Quality criterion - Name: Ability to meet the Task Description / Weighting: 70

Quality criterion - Name: Quality criterion - Name: Price / Weighting: 30

Price - Weighting: 30

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the setting up of a dynamic purchasing system

four.1.6) Information about electronic auction

An electronic auction will be used

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2020/S 129-318079

four.2.8) Information about termination of dynamic purchasing system

The notice involves the termination of the dynamic purchasing system published by the above contract notice

four.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice


Section five. Award of contract

Contract No

NU/1589 – 22

Lot No

1

Title

(NU/1589 – 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

26 May 2021

five.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 2

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Sideshow Ltd

7th Floor, Avalon, 26-32 Oxford Road

Bournemouth

BH8 8EZ

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £60,000

Total value of the contract/lot: £48,600


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Newcastle University

Tyne and Wear

NE1 7RU

Country

United Kingdom

six.4.2) Body responsible for mediation procedures

Newcastle University

Tyne and Wear

NE1 7RU

Country

United Kingdom

six.4.3) Review procedure

Precise information on deadline(s) for review procedures

The University will incorporate a standstill period at the point information on the award of the

contract is communicated to tenderers. That notification will provide full information on the

award decision. The standstill period, which will be for a minimum of 10 calendar days,

provides time for unsuccessful tenderers to challenge the award decision before the

contract is entered into.

The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who

have been harmed or are at risk of harm by a breach of the rules to take action in the High

Court (England, Wales and Northern Ireland) within 30 days of knowledge or constructive

knowledge of breach.

six.4.4) Service from which information about the review procedure may be obtained

Newcastle University

Tyne and Wear

Country

United Kingdom