Section one: Contracting authority
one.1) Name and addresses
Derry City and Strabane District Council
Council Offices, 98 Strand Road
Derry
BT48 7NN
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://etendersni.gov.uk/epps
Buyer's address
https://etendersni.gov.uk/epps
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
T HCO21-158 Integrated Leisure Management Software Solution Tender
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
DCSDC runs 10 leisure centres in district area. It is anticipated that the implementation of the new system will improve the customer experience by providing an online self-service portal facilitating joining, bookings, payment administration (including direct debit management), account management, and will permit access to these facilities using a range of devices including smartphones. The new system must also provide statistical analysis reports and intelligent marketing. Of particular interest to us is functions that will allow us to improve customer service and improve the efficiency of our business. Our preferred method for the supply of the solution is by vendor hosted, web-based solution, completely supported by the vendor in all respects 24x7x365. The solution must be PCI DSS (Payment Card Industry Data Security Standard) compliant, and the vendor must hold ISO27001 certification or a comparable certified ISMS (information security management system). Please refer to CfT documents for further detail.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72200000 - Software programming and consultancy services
- 72230000 - Custom software development services
two.2.3) Place of performance
NUTS codes
- UKN0A - Derry City and Strabane
two.2.4) Description of the procurement
DCSDC runs 10 leisure centres in district area. It is anticipated that the implementation of the new system will improve the customer experience by providing an online self-service portal facilitating joining, bookings, payment administration (including direct debit management), account management, and will permit access to these facilities using a range of devices including smartphones. The new system must also provide statistical analysis reports and intelligent marketing. Of particular interest to us is functions that will allow us to improve customer service and improve the efficiency of our business. Our preferred method for the supply of the solution is by vendor hosted, web-based solution, completely supported by the vendor in all respects 24x7x365. The solution must be PCI DSS (Payment Card Industry Data Security Standard) compliant, and the vendor must hold ISO27001 certification or a comparable certified ISMS (information security management system). Please refer to CfT documents for further detail.
two.2.5) Award criteria
Quality criterion - Name: Methodology / Weighting: 25
Quality criterion - Name: Project Plan / Weighting: 20
Quality criterion - Name: Resource schedule / Weighting: 10
Quality criterion - Name: Quality Systems / Weighting: 5
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-010943
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Contract No
1
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The Royal Courts of Justice
Belfast
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
The Royal Courts of Justice
Belfast
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
As per PCR 2015
six.4.4) Service from which information about the review procedure may be obtained
The Royal Courts of Justice
Belfast
Country
United Kingdom