Scope
Reference
ADD/PU/KM/24/36
Description
Tender for the implementation and access to a cloud-managed income management software platform together with all associated support
Contract 2
Supplier
Contract value
- £144,107 excluding VAT
- £172,928 including VAT
Above the relevant threshold
Date signed
9 February 2026
Contract dates
- 1 June 2026 to 31 May 2029
- Possible extension to 31 August 2031
- 5 years, 3 months
Description of possible extension:
Option to extend for further period(s) of 27 months at the Authority's discretion
Main procurement category
Services
CPV classifications
- 72212442 - Financial systems software development services
Contract locations
- UK - United Kingdom
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Fault Resolution Timelines | Response time to fault reported |
12 months |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
Civica UK Limited
- Companies House: 01628868
- Public Procurement Organisation Number: PCMJ-9641-QWWM
Southbank Central, 30 Stamford Street
London
SE1 9LQ
United Kingdom
Email: enquiries@civica.co.uk
Website: https://www.civica.com/en-gb
Region: UKI44 - Lewisham and Southwark
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2
Contracting authority
CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
- NHS Organisation Data Service: RGT
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Contact name: Eos Wong
Telephone: +44 7719 412765
Email: eos.wong1@nhs.net
Website: https://www.cuh.nhs.uk/
Region: UKH12 - Cambridgeshire CC
Organisation type: Public authority - central government