Scope
Description
Warwickshire County Council (the Council) is seeking a third party Direct Debit solution, with the potential to progress to a fully managed service. The solution must support the automated collection of income to reduce manual data entry, improve efficiency, and minimise the need for ongoing monitoring.
The Council requires a system capable of fast and accurate creation and verification of Direct Debit mandates, fully compliant with BACs requirements and aligned with Warwickshire County Council's internal audit standards.
Total value (estimated)
- £120,000 excluding VAT
- £144,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 4 May 2026 to 4 May 2028
- Possible extension to 3 May 2030
- 4 years
Description of possible extension:
The service will be required for an initial contract term of 2 years however, WCC reserves the right to extend the contract by further multiple periods not exceeding 24 months, 24 months being the maximum extension period. The extension period(s) are at the Council's discretion.
Options
The right to additional purchases while the contract is valid.
The Council reserves the right to make additional purchases during the contract that fall under the category of direct debit solutions.
Main procurement category
Services
CPV classifications
- 66110000 - Banking services
Contract locations
- UK - United Kingdom
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
23 February 2026, 12:00pm
Tender submission deadline
9 March 2026, 12:00pm
Submission address and any special instructions
Tender documentation is available via the "WARWICKSHIRE" portal at https://sell2.in-tend.co.uk/midlands/home.
Your tender return must be submitted via the e-tendering portal. You will not be able to upload your tender after the deadline. Applicants are advised that if their tender response (including any associated documentation) is only partially uploaded within the e-tendering portal by the closing date and time then the system will lock them out and they will not be able to complete their document upload. The Council reserves the right to only evaluate documents received within the e-tendering portal by the closing date and time and applicants are advised that a partial upload is unlikely to be successful. Applicants are therefore recommended to upload their full tender response well in advance of the closing date and time.
If you are experiencing any difficulties with your upload you must contact the Council well in advance of the closing date and time.
Tenders may be submitted electronically
Yes
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Cost | Price | 60% |
| Non-cost | Quality | 40% |
Procedure
Procedure type
Below threshold - open competition
Contracting authority
Warwickshire County Council
- Public Procurement Organisation Number: PDTN-5446-NMXW
Shire Hall
Warwick
CV34 4SA
United Kingdom
Email: procurement@warwickshire.gov.uk
Website: http://www.warwickshire.gov.uk
Region: UKG13 - Warwickshire
Organisation type: Public authority - sub-central government