Section one: Contracting authority
one.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
Contact
Mr Bright Udechukwu
Bright.Udechukwu@merton.gov.uk
Telephone
+44 2085454121
Country
United Kingdom
NUTS code
UKI63 - Merton, Kingston upon Thames and Sutton
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Extra Care and Housing Related Support Service
Reference number
DN701442
two.1.2) Main CPV code
- 70333000 - Housing services
two.1.3) Type of contract
Services
two.1.4) Short description
People in Extra Care services hold an assured tenancy and live in self-contained flats with their own front doors. Extra Care and Housing Related Support services represent good value for money as default accommodation-based provision for those assessed as no longer able to cope at home. They provide low-level preventative support that prolongs residents’ independence and delay their move to costly residential and nursing homes.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £5,000,000
two.2) Description
two.2.1) Title
Lot 1 - Pantiles House, Merton Park (33 flats) and, Lot 2 - Trellis House, Colliers Wood (42 flats)
Lot No
2
two.2.2) Additional CPV code(s)
- 70333000 - Housing services
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
The London Borough of Merton is inviting tenders from providers with relevant skills and experience to provide Extra Care and Housing Related Support services to customers aged 55 years or over at two Extra Care Housing Supported Schemes: Lot 1 - Pantiles House, Merton Park (33 flats) and, Lot 2 - Trellis House, Colliers Wood (42 flats)
It is the intention of the Council to award either a single contract to a provider covering both Pantiles House and Trellis House or two contracts to two providers covering one Service each.
Scope
The service will operate 24 hours per day, 52 weeks per annum including Bank Holidays, to deliver good-quality, safe, efficient and personalised care and support to individuals.
The care and support provided may involve the following: -
Shopping, cooking and healthy eating
Accessing the community
Personal Care and Well-being
Managing medication
Housing related support
Provision of accommodation to a customer at any of the two schemes does not form part of this service requirement and is provided directly to the customer by the landlord under a tenancy agreement. Consequently, people accessing Extra Care services have their own tenancy and are responsible for their own bills and cost of living although may require support from provider to maintain these in good order.
two.2.5) Award criteria
Quality criterion - Name: Experience: Awareness of clientele group / Weighting: 95
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-035689
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 March 2024
five.2.2) Information about tenders
Number of tenders received: 18
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Eleanor Nursing and Social Care LTD
Kent
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £5,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
London Borough of Merton
London
Country
United Kingdom