Digital Experience and Digital Enablement

  • NS&I

F14: Notice for changes or additional information

Notice identifier: 2023/S 000-011678

Procurement identifier (OCID): ocds-h6vhtk-03c39a

Published 24 April 2023, 2:50pm



Section one: Contracting authority/entity

one.1) Name and addresses

NS&I

London

SW1P 3BT

Email

tenders@rainbow.nsandi.com

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

https://rainbow.nsandi.com


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Digital Experience and Digital Enablement

two.1.2) Main CPV code

  • 66100000 - Banking and investment services

two.1.3) Type of contract

Services

two.1.4) Short description

Our goal is to simplify and improve every part of the NS&I customer experience with seamless end-to-end digital journeys. Digital Experience and Digital Enablement provides the capabilities needed to deliver these digital self-service experiences and journeys, via mobile app, website and voice assistant channels. We want to provide a great service, with the most suitable products, to allow customers to focus on saving for what matters to them.


Section six. Complementary information

six.6) Original notice reference

Notice number: 2023/S 000-011675


Section seven. Changes

seven.1.2) Text to be corrected in the original notice

Section number

II.1.5

Place of text to be modified

Estimated Total Value

Instead of
Text

£168,600,000

Read
Text

£126,000,000