Awarded contract

Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice

  • NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

F03: Contract award notice

Notice reference: 2023/S 000-011636

Published 24 April 2023, 11:28am



Section one: Contracting authority

one.1) Name and addresses

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw

Cardiff

CF15 7QZ

Email

ProcurementServicesenquiries@wales.nhs.uk

Telephone

+44 1443848585

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

http://nwssp.nhs.wales/ourservices/procurement-services/

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice

Reference number

AW097-23

two.1.2) Main CPV code

  • 79625000 - Supply services of medical personnel

two.1.3) Type of contract

Services

two.1.4) Short description

Procure a system to support the delivery of a remote advice and guidance communication solution to clinicians in Wales and through the solution clinicians will be able to securely access the resources of expert clinicians.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £5,000,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 48000000 - Software package and information systems

two.2.3) Place of performance

NUTS codes
  • UKL - Wales
Main site or place of performance

The primary users of this agreement are located across Wales.

two.2.4) Description of the procurement

The overall project scope is to procure a communication solution to deliver a remote advice and guidance service to Wales. The system must enable the delivery of simple and auditable communications between users and health providers across and within organisations. The service will function within all areas of primary, secondary, and community care, and mental health and learning disabilities services. Key elements include: Providing a bespoke directory of service based upon location and professional groups. Ability to configure services to support pan-Wales national services. Providing the potential to link with social services and local authority services to support whole system communications. Live reporting via a configurable dashboard. Provide a digital record of advice and guidance provided to users for use in clinical audit, service evaluation, education and appraisal in line with Information Governance requirements.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 80

Cost criterion - Name: Cost / Weighting: 20

two.2.11) Information about options

Options: Yes

Description of options

Options for additional services as described in the Invitation to Tender

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2022/S 000-022676


Section five. Award of contract

Contract No

AW097

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

30 March 2023

five.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Consultant Connect

1 St Aldate's

Oxford

OX26RW

Telephone

+44 1865261467

Country

United Kingdom

NUTS code
  • UKJ14 - Oxfordshire
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £5,000,000

Total value of the contract/lot: £5,000,000


Section six. Complementary information

six.3) Additional information

(WA Ref:127986)

six.4) Procedures for review

six.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

Telephone

+44 2079477501

Country

United Kingdom