Awarded contract

Telephony - Unified Communications and Contact Centre

  • Sovini Ltd

F03: Contract award notice

Notice reference: 2021/S 000-011562

Published 25 May 2021, 9:15am



Section one: Contracting authority

one.1) Name and addresses

Sovini Ltd

https://sovini.co.uk/, Unit 1, Heysham Road

Bootle

L30 6UR

Contact

Procurement Officer

Email

Procurement@sovini.co.uk

Telephone

+44 3337331200

Country

United Kingdom

NUTS code

UKD73 - Sefton

Internet address(es)

Main address

https://sovini.co.uk/

Buyer's address

https://sovini.co.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Social protection


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Telephony - Unified Communications and Contact Centre

two.1.2) Main CPV code

  • 32524000 - Telecommunications system

two.1.3) Type of contract

Supplies

two.1.4) Short description

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £449,701

two.2) Description

two.2.2) Additional CPV code(s)

  • 32412100 - Telecommunications network
  • 32510000 - Wireless telecommunications system

two.2.3) Place of performance

NUTS codes
  • UKD7 - Merseyside
Main site or place of performance

Merseyside

two.2.4) Description of the procurement

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology

two.2.5) Award criteria

Quality criterion - Name: Quality QUestions / Weighting: 30

Quality criterion - Name: Functional Specification / Weighting: 40

Cost criterion - Name: Price / Weighting: 30

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2020/S 232-573846


Section five. Award of contract

Title

Telephony Platform

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

7 April 2021

five.2.2) Information about tenders

Number of tenders received: 13

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Exponential-e Limited

100 Leman Street

London

E1 8EU

Telephone

+44 8454704001

Country

United Kingdom

NUTS code
  • UKI - London
National registration number

04499567

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £449,701

Total value of the contract/lot: £449,701


Section six. Complementary information

six.3) Additional information

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=589524897

GO Reference: GO-2021524-PRO-18291082

six.4) Procedures for review

six.4.1) Review body

The High Court

The Royal Court of Justice, Strand House

London

WC2A ZLL

Country

United Kingdom

six.4.3) Review procedure

Precise information on deadline(s) for review procedures

Sovini will incorporate a voluntary minimum 10 calendar day standstill period at the point information on the award of

the contract is communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to

award the contract before it is executed/signed.