Section one: Contracting entity
one.1) Name and addresses
Wales & West Utilities Ltd
Wales & West House, Spooner Close, Coedkernew
NEWPORT
NP108FZ
Contact
Nicola Griffiths
nicola.griffiths@wwutilities.co.uk
Telephone
+44 2920278779
Country
United Kingdom
NUTS code
UKL - Wales
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.6) Main activity
Production, transport and distribution of gas and heat
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Infrastructure Support and Support Services
Reference number
WWU1178
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Wales & West Utilities (WWU) is an independent gas distribution network which owns and operates gas pipelines in Wales and the South West of England.
This contract provides for infrastructure provision, support and services including:
- Data Centre Hosting / Housing & Core Infrastructure
- Service Desk & Service Management
- End User Computing
- Print Management
- Peripherals
- Infrastructure Project Services
Servers owned by WWU constitute an element of critical national infrastructure and are currently hosted at 2 data centres in the UK. The hosting must follow CPNI guidelines which can be found at www.cpni.gov.uk.
WWU would like to invite expressions of interest based on the Lots specified below.
Please note no further qualification or tender information will be published until the expression of interest period has closed.
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Data Centre Hosting / Housing & Core Infrastructure
Lot No
1
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Hosting (and or DC Housing), management, support and maintenance of data centre services, core infrastructure and network (LAN & WAN) to include:
- Server Management
- Wide and Local Area Network Management (DC & Office)
- Infrastructure Applications
- Data Management
- Business Continuity
- Security related to in-scope services
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
Yes
Description of renewals
Further information will be provided in the tender documentation
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Service Desk & Service Management
Lot No
2
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Service desk capability and all related activities to include:
- Service management
- Incident management
- Problem management
- Change management
- Service request management
- Security management
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
Yes
Description of renewals
Further information will be provided in the tender documentation.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
End User Computing
Lot No
3
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Desktop support capability and all related activities to include:
- Desktop management
- IMACD changes
- Physical Cabling of the LAN Access Layer (patching only)
- Voice network management (extension moves and simple configuration changes)
- Management of mobile communications devices including smartphones
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
Yes
Description of renewals
Further information will be provided in the tender documentation.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Print Management
Lot No
4
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Fully managed service to include the support of in-scope printer estate (assets owned by WWU)
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
Yes
Description of renewals
Further information will be provided in the tender documentation.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Peripherals
Lot No
5
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Framework agreement for the procurement of devices and software licences. Typical items will include purchases of:
- Desktop, laptops
- Peripheral devices (keyboards, mice, screens)
- Maintenance agreements
- Software Licences (SaaS and traditional)
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
Yes
Description of renewals
Further information will be provided in the tender documentation.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Infrastructure Project Services
Lot No
6
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Services to be delivered on a project basis via a framework agreement to include:
- Infrastructure Project services
- Consulting services
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
Yes
Description of renewals
Further information will be provided in the tender documentation.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
If required details will be provided in the PQQ/tender documentation. Please note this sourcing event will be run via our e-sourcing procurement portal - Bravo Solution. Suppliers are required to be registered on WWU's Bravo portal to allow participation in this sourcing event.
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
If required details will be provided in the tender documentation.
three.1.6) Deposits and guarantees required
If required details will be provided in the tender documentation.
three.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them
If required details will be provided in the tender documentation.
three.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded
If required details will be provided in the tender documentation.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
18 June 2021
Local time
4:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 6 years
six.3) Additional information
Participants wanting to participate in this sourcing activity must request access to the tender documents by e-mailing nicola.griffiths@wwutilities.co.uk before the deadline of 18th June 2021 16:00.
Please include the following information in your email:
1) Full company name;
2) Main contact details (name, job title, email address, and telephone numbers).
Please note the the tender will be run via our procurement portal Bravo which requires suppliers to be registered to participate, failure to register will result in the supplier not being able to participate in the sourcing event.
Pre-qualification/tender documents will be access via our electronic sourcing portal and an email will be sent containing the link to the system.
six.4) Procedures for review
six.4.1) Review body
Wales & West Utilities Ltd
Newport
Country
United Kingdom