Section one: Contracting authority/entity
one.1) Name and addresses
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD
Endeavour House, Russell Road
Ipswich
IP12BX
Contact
Caryn Akers
Telephone
+44 1473770096
Country
United Kingdom
Region code
UKH14 - Suffolk
NHS Organisation Data Service
QJG
Internet address(es)
Main address
https://suffolkandnortheastessex.icb.nhs.uk/
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Suffolk Safe Haven and Wellbeing Hubs
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
Daytime Hub (10-4pm) The hub offers day-time support for a range of mental health problems and for episodes of mental distress. It will be based in a static facility, providing a range of activities, advice, information and support. It will use a navigation and enabling approach, to empower people to stay well in their community and at home.
Safe Haven (Evening support) 6pm-10pm The Safe Haven offers sanctuary for people experiencing mental ill-health and mental distress. It will offer a calm and safe space, providing practical and emotional support, which can be used as an alternative to admission if appropriate. Includes de-escalate users in crisis and seek support from other services in dealing with critical incidents and provide support in accessing other support services. An appropriate plan of care for the evening will be agreed with the person at assessment. Expectations will be managed so that all people will go home when the hub closes for the evening. A short-term care plan will be agreed to cover the period immediately following the person's use of the Safe Haven. An appointment will be made for the following day at the Wellbeing Hub to review the plans made the previous night.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2025/S 000-009148
Section seven. Changes
seven.1) Information to be changed or added
seven.2) Other additional information
This is a Provider Selection Regime (PSR) confirmation of contract award notice.
This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award.
This contract has now been formally awarded using direct award process C
Contract award date: 13th March 2025
The dates between which the services are intended to be provided are: [insert start and end date of contract: 1st April 2025 to 31st March 2026
Lifetime value of the contract is anticipated to be: Value excluding VAT: £382031
There was no review during the standstill period.