Section one: Contracting authority/entity
one.1) Name and addresses
ScotRail Trains Limited
Atrium Court, , 50 Waterloo Street
Glasgow
G2 6HQ
Telephone
+44 3448110141
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30589
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ScotRail Payroll and Finance Services
two.1.2) Main CPV code
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.1.3) Type of contract
Services
two.1.4) Short description
This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79211000 - Accounting services
- 79211110 - Payroll management services
- 79211120 - Sales and purchases recording services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
Contract No
SR118
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
1 March 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Solvd.
1/2 The Optima Building, 58 Robertson Street
Glasgow
G2 8DU
Telephone
+44 7880001858
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
Yes
Section six. Complementary information
six.3) Additional information
(SC Ref:763198)
six.4) Procedures for review
six.4.1) Review body
Glasgow Sheriff Court
Glasgow
Country
United Kingdom