- Scope of the procurement
- Lot 1a – Northumberland East – Residential
- Lot 1b - Northumberland East - Commercial
- Lot 2a - Northumberland West - Residential
- Lot 2b - Northumberland West - Commercial
- Lot 3 - North Tyneside, South Tyneside & Gateshead - Residential
- Lot 4a - Newcastle upon Tyne - Residential
- Lot 4b - Newcastle upon Tyne - Commercial
- Lot 5a - County Durham - Residential
- Lot 5b - County Durham - Commercial
- Lot 6 - Darlington, Stockton & Teesside - Residential
Section one: Contracting authority
one.1) Name and addresses
Karbon Homes
Number Five, Gosforth Park Avenue
Newcastle
NE12 8EG
Telephone
+44 7534226001
Country
United Kingdom
NUTS code
UKC22 - Tyneside
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Residential and Office Cleaning Services
Reference number
CA12690 -
two.1.2) Main CPV code
- 90910000 - Cleaning services
two.1.3) Type of contract
Services
two.1.4) Short description
Karbon wish to appoint an experienced and competent Contractor(s) to deliver Residential & Office Cleaning Services. This would include the cleaning of communal areas in our residential properties, and in our offices and buildings which are accessed by our staff, customers or members of the public. Supply of cleaning materials and equipment is required to perform the cleaning service.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £769,322.2
two.2) Description
two.2.1) Title
Lot 1a – Northumberland East – Residential
Lot No
1
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Residential Cleaning Service across East Northumberland including Alnwick, Berwick, Morpeth & Blyth.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 1b - Northumberland East - Commercial
Lot No
2
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Cleaning of a Commercial Office in Morpeth.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2a - Northumberland West - Residential
Lot No
3
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Residential Cleaning Service across West Northumberland including Hexham, Corbridge, Haltwhistle, Prudhoe & Haydon Bridge.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2b - Northumberland West - Commercial
Lot No
4
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Cleaning of a Commercial Office in Hexham.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3 - North Tyneside, South Tyneside & Gateshead - Residential
Lot No
5
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Residential Cleaning Service across North Tyneside, South Tyneside & Gateshead.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 4a - Newcastle upon Tyne - Residential
Lot No
6
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Residential Cleaning Service across Newcastle Upon Tyne.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 4b - Newcastle upon Tyne - Commercial
Lot No
7
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Cleaning of Commercial Offices in Newcastle Upon Tyne.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 5a - County Durham - Residential
Lot No
8
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Residential Cleaning Service across County Durham.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 5b - County Durham - Commercial
Lot No
9
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Cleaning of Commercial Offices in County Durham.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 6 - Darlington, Stockton & Teesside - Residential
Lot No
10
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Residential Cleaning Service across Darlington, Stockton & Teeside.
two.2.5) Award criteria
Quality criterion - Name: Contract Delivery / Weighting: 20.00%
Quality criterion - Name: Customer Satisfaction / Weighting: 10.00%
Quality criterion - Name: Staff Management / Weighting: 10.00%
Quality criterion - Name: Health & Safety / Weighting: 5.00%
Quality criterion - Name: Performance Measurement / Weighting: 5.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-021344
Section five. Award of contract
Contract No
CA12690
Lot No
1
Title
Lot 1a – Northumberland East – Residential
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Ideal Cleaning Services Limited
Nottingham
NG8 5BX
Telephone
+44 1159132222
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £87,668.61
Section five. Award of contract
Contract No
CA12690
Lot No
2
Title
Lot 1b - Northumberland East - Commercial
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
APM CLEANING & REPAIR LTD.
B2 Kingfisher House, Kingsway North
GATESHEAD
NE11 0JQ
Telephone
+44 1912734600
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £9,312.36
Section five. Award of contract
Contract No
CA12690
Lot No
3
Title
Lot 2a - Northumberland West - Residential
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
APM CLEANING & REPAIR LTD.
B2 Kingfisher House, Kingsway North
GATESHEAD
NE11 0JQ
Telephone
+44 1912734600
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £91,306.38
Section five. Award of contract
Contract No
CA12690
Lot No
4
Title
Lot 2b - Northumberland West - Commercial
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
APM CLEANING & REPAIR LTD.
B2 Kingfisher House, Kingsway North
GATESHEAD
NE11 0JQ
Telephone
+44 1912734600
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £17,476.64
Section five. Award of contract
Contract No
CA12690
Lot No
5
Title
Lot 3 - North Tyneside, South Tyneside & Gateshead - Residential
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
JGH Property Services
JGH Property Services, 2 Eslington Terrace
Newcastle upon Tyne
ne2 4rj
jacob.wade@jghpropertyservices.co.uk
Telephone
+44 1916599294
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £146,095
Section five. Award of contract
Contract No
CA12690
Lot No
6
Title
Lot 4a - Newcastle upon Tyne - Residential
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
JGH Property Services
JGH Property Services, 2 Eslington Terrace
Newcastle upon Tyne
ne2 4rj
jacob.wade@jghpropertyservices.co.uk
Telephone
+44 1916599294
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £116,182
Section five. Award of contract
Contract No
CA12690
Lot No
7
Title
Lot 4b - Newcastle upon Tyne - Commercial
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
JGH Property Services
JGH Property Services, 2 Eslington Terrace
Newcastle upon Tyne
ne2 4rj
jacob.wade@jghpropertyservices.co.uk
Telephone
+44 1916599294
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £50,873
Section five. Award of contract
Contract No
CA12690
Lot No
8
Title
Lot 5a - County Durham - Residential
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
APM CLEANING & REPAIR LTD.
B2 Kingfisher House, Kingsway North
GATESHEAD
NE11 0JQ
Telephone
+44 1912734600
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £94,913.23
Section five. Award of contract
Contract No
CA12690
Lot No
9
Title
Lot 5b - County Durham - Commercial
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
APM CLEANING & REPAIR LTD.
B2 Kingfisher House, Kingsway North
GATESHEAD
NE11 0JQ
Telephone
+44 1912734600
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £49,665.92
Section five. Award of contract
Contract No
CA12690
Lot No
10
Title
Lot 6 - Darlington, Stockton & Teesside - Residential
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2024
five.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
APM CLEANING & REPAIR LTD.
B2 Kingfisher House, Kingsway North
GATESHEAD
NE11 0JQ
Telephone
+44 1912734600
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £105,829.06
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Karbon Homes Limited
Number 5, Gorforth Park Avenue, Gorforth Business Park
Newcastle upon Tyne
NE12 8EG
Country
United Kingdom