Scope
Description
Hubspot CRM System being delivered and supported by Babelquest Services
Contract 1
Supplier
Contract value
- £313,692.40 excluding VAT
- £376,430.88 including VAT
Above the relevant threshold
Earliest date the contract will be signed
3 April 2025
Contract dates (estimated)
- 4 April 2025 to 3 April 2029
- 4 years
Main procurement category
Services
CPV classifications
- 72261000 - Software support services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Prototypes and development
- Single supplier - technical reasons
Prototype and Development:
This is a bespoke solution to connect our student journey into a single platform based on their existing HubSpot Education Framework, and customise it to connect to other college systems to enable secure data sharing with different departments, including B2B, Higher Education, Apprenticeships, Events and alumni management.
Single Supplier Technical Reasons:
. The HubSpot licence cost is the same regardless of whether it is contracted with BabelQuest, directly with HubSpot, or via another HubSpot Solutions Partner. The services element of the solution offered by BabelQuest has been designed specifically for CWA, and based on an existing Education-specific framework that they have developed and deployed at other institutions, and this represents a saving for the college compared with designing these implementation and support services from scratch.
BabelQuest has a proven methodology for the technical design, implementation, testing, training, launch and ongoing managed service for support and enhancement of the specific HubSpot-based solution the college requires. They are the only UK-based HubSpot Solutions Partner with this proven capability in the education sector and the only HubSpot partner approved by CCS on G-Cloud-14
Supplier
BabelQuest Services
- Companies House: 07190490
9 Vineyard Chambers, Vineyard
Abingdon
OX14 3PX
United Kingdom
Email: accounts@babelquest.co.uk
Region: UKJ14 - Oxfordshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
College of West Anglia
- UK Register of Learning Providers (UKPRN number): 10007916
- Public Procurement Organisation Number: PHMP-5191-QLGZ
Tennyson Avenue
King's Lynn
PE30 2QW
United Kingdom
Region: UKH16 - North and West Norfolk
Organisation type: Public authority - sub-central government