Section one: Contracting entity
one.1) Name and addresses
THAMES WATER UTILITIES LIMITED
RG1 8DB
Reading
RG18DB
Contact
Thames Water
procurement.support.centre@thameswater.co.uk
Country
United Kingdom
NUTS code
UKJ11 - Berkshire
Internet address(es)
Main address
https://www.thameswater.co.uk/about-us/our-suppliers/procurement
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Reseller Framework - IT Hardware and Software , Software renewals and Software Asset Management
Reference number
FA1558
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Thames Water will contract with a minimum of two Resellers, for the purchase of Software, Hardware and associated Services. This activity will seek to develop Framework Agreements to cover the following:
Lot 1
• provision of standard hardware (and online catalogue that could integrate into TW's existing systems)
• hardware reseller services (non-standard - quotation to hardware delivery);
• hardware and software disposals service;
• management of hardware maintenance and support renewals;
Lot 2
• software reseller services (quotation to software delivery);
• management of software license, maintenance and support renewals;
two.1.6) Information about lots
This contract is divided into lots: Yes
two.2) Description
two.2.1) Title
IT Hardware Reseller
Lot No
1
two.2.2) Additional CPV code(s)
- 30232000 - Peripheral equipment
- 30237200 - Computer accessories
- 50323200 - Repair of computer peripherals
two.2.3) Place of performance
NUTS codes
- UKI - London
- UKJ - South East (England)
Main site or place of performance
Whole of the Thames Water region.
two.2.4) Description of the procurement
Thames Water is looking at the opportunity to streamline its supply base for IT Hardware procurement. This activity will seek to develop a Framework Agreement to cover, but not limited to, the following;
• hardware reseller services (quotation to hardware delivery);
• management of hardware maintenance and support renewals (notify when they are due for renewal, ensure best value, coordinate renewal on TW behalf where applicable);
• hardware disposals service;
• provision of standard hardware;
• ad-hoc purchases (e.g. keyboards, monitors, mobile telephony devices, end user computing hardware);
• data centre hardware - ad-hoc purchases (e.g.: routers, switches), major capital requirements (e.g. servers, storage, hyper-converged infrastructure), and related services such as installation
Where appropriate, Suppliers will be required to provide sufficient warranties and support for products provided under this Framework.
Key requirements will include: value-for-money of reseller services, including access to special bid pricing; seamless supply provision and automated catalouge; speed and accuracy of delivery; issue resolution; OEM relationships and accreditations; capability to execute projects and provide added-value services.
Thames Water intends to appoint one reseller for the supply of IT Hardware as a result of this ITN, with work being awarded on the basis of the most economically advantageous tender best value for money offered by appointed resellers for specific requirements. The framework will have no committed monetary value.
Please note that Suppliers may respond to one or both Lots and may, if successful, be awarded to supply both Lot requirements.
two.2.11) Information about options
Options: Yes
Description of options
Any agreement will be awarded for an initial duration of 3 years, with the option to extend up to a maximum of 5 years.
two.2) Description
two.2.1) Title
Software Reseller
Lot No
2
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 72268000 - Software supply services
two.2.3) Place of performance
NUTS codes
- UKI - London
- UKJ - South East (England)
Main site or place of performance
Whole of Thames Water region.
two.2.4) Description of the procurement
Thames Water is looking at the opportunity to streamline its supply base for Software. This activity will seek to develop a Framework Agreement to cover, but not limited to, the following;
- software reseller Services (quotation to software delivery)
- management of software license, maintenance and support renewals
- software disposals service;
Where appropriate, Suppliers will be required to provide sufficient warranties and support for products provided under this Framework.
Key requirements will include: value-for-money of reseller services, including access to special bid pricing; seamless supply provision; speed and accuracy of delivery; issue resolution; OEM relationships and accreditations; capability to execute projects and provide added-value services.
Thames Water intends to appoint a minimum of one reseller (with up to a maximum of 3) as a result of this ITT, with work being awarded on the basis of the most economically advantageous tender best value for money offered by appointed resellers for specific requirements. The framework will have no committed monetary value. Individual requirements will be competed between the successful service providers, as they arise, and awarded based against award criteria will be detailed in the individual ITN.
Please note that Suppliers may respond to one or both Lots and may, if successful, be awarded to supply both Lot requirements.
two.2.11) Information about options
Options: Yes
Description of options
Any agreement will be awarded for an initial duration of 3 years, with the option to extend up to a maximum of 8 years (3+2+2+1 years).
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-012596
Section five. Award of contract
Contract No
Hardware - Specialist Computer Centre Plc
Lot No
1
Title
Hardware & Associated Services Software & Associated Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 March 2022
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Hardware - Specialist Computer Centre Plc
Birmingham
Country
United Kingdom
NUTS code
- UKG3 - West Midlands
The contractor is an SME
No
Section five. Award of contract
Contract No
Software Software One UK Ltd
Lot No
2
Title
Reseller framework to procure hardware & software and associated services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 March 2022
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Software Software One UK Ltd
Surrey
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
The contractor is an SME
No
Section five. Award of contract
Contract No
Bytes Software Services Ltd
Lot No
2
Title
Reseller framework to procure hardware & software and associated services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 March 2022
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bytes Software Services Ltd
Surrey
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
The contractor is an SME
No
Section five. Award of contract
Contract No
Computacenter UK Ltd
Lot No
2
Title
Reseller framework to procure hardware & software and associated services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 March 2022
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Computacenter UK Ltd
Hatfield
Country
United Kingdom
NUTS code
- UKH2 - Bedfordshire and Hertfordshire
The contractor is an SME
No
Section six. Complementary information
six.3) Additional information
**** Please note, this is a Contract Award Notice ****
All suppliers who wish to respond to this contract notice must request a pre-qualification questionnaire (PQQ) by using the web link in Section I.3 (www.thameswater.co.uk/procurement).
From your response to the link in Section I.3 or above, Thames Water's Procurement Support Centre will send you an email providing login details for our eSourcing system (i.e. IASTA Smartsource). To complete the PQQ you will need to login to IASTA Smartsource. If the project requires it, you will receive an additional and separate survey to complete for Data Protection.
Note - The client may be Thames Water Utilities Limited or another company within the Kemble Water group structure.
six.4) Procedures for review
six.4.1) Review body
Thames Water Utilities
Reading
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).