Section one: Contracting authority
one.1) Name and addresses
British Council
M16BB
Manchester
M1 6BB
UKProcurement@britishcouncil.org
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.britishcouncil.org/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
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Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Internal communication and employee engagement Framework Agreement
Reference number
BC/03174
two.1.2) Main CPV code
- 79400000 - Business and management consultancy and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The British Council’s Internal Communications Team is seeking occasional, additional resource and expertise to establish a framework of UK based consultants and suppliers ("the framework") for the delivery of technical expertise in: internal communications, change communications and employee engagement – to provide both strategic and tactical support.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £800,000
two.2) Description
two.2.1) Title
Strategic internal communications and employee engagement
Lot No
1
two.2.2) Additional CPV code(s)
- 72221000 - Business analysis consultancy services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
1. Employee audience research; collecting and analysing insight from (or about) our global workforce to inform our internal communications strategy, employee experience strategy, or to support specific internal communication and engagement campaigns2. Internal communication audits and associated development projectsa. channel audits and project management of channel developmentb. content audits and content strategy development3. Reviews and recommendations for changes to internal communication frameworks, policies, processes, governance and resourcing.
two.2.5) Award criteria
Cost criterion - Name: Commericial / Weighting: 20%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Change communications and internal engagement campaigns.
Lot No
2
two.2.2) Additional CPV code(s)
- 72221000 - Business analysis consultancy services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
1. Working with internal stakeholders to agree a comprehensive communications brief, ensuring business objectives and desired outcomes are understood and the scope of the work agreed – and then assessing and meeting (or managing) stakeholder expectations throughout the project.2. Conducting baseline research or gathering insight, to assess how comms can measure its impact on achieving business objectives and desired outcomes.3. Developing change communication strategies, narratives and communication action plans (including running communication strategy and planning workshops).4. Developing stakeholder engagement plans.5. Assessing communication risks and potential resistances to change and putting in place mitigating actions. This may include scenario planning, as well as assessing and articulating ambiguity.6. Devising creative ideas and concepts to amplify engagement with change7. Designing and producing creative materials and assets, including various forms of film/video, animation, podcasts, branding, graphic design, gamification, etc. 8. Copywriting, creative writing, message drafting, editing and proofreading9. Creating engaging presentations10. Event design and management11. Conducting ongoing and final measurement to assess how well communication strategies and campaigns are meeting business objectives and desired outcomes – measuring reach, engagement, sentiment, impact/behaviour change and return on investment.
two.2.5) Award criteria
Cost criterion - Name: Commercial / Weighting: 20%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-031234
Section five. Award of contract
Contract No
BC/03174
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
15 March 2024
five.2.2) Information about tenders
Number of tenders received: 26
Number of tenders received from SMEs: 26
Number of tenders received from tenderers from other EU Member States: 20
Number of tenders received from tenderers from non-EU Member States: 6
Number of tenders received by electronic means: 26
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Employee Plusecheck
YO1 8AA
York
YO1 8AA
Telephone
+44 1904654454
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06568503
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Sequel Group Ltd
N1 2SF
London
N1 2SF
Suzanne.peck@sequelgroup.co.uk
Telephone
+44 2073545577
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
934848
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
The Leith Agency (Cello Signal Ltd)
EH8 6LX
Edinburgh
EH8 6LX
Telephone
+44 1315618600
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
SC143653),
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Four Communcations
E1 1FX
London
E1 1FX
Telephone
+44 2039200555
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
04286449
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Enthuse Communications Limited
M33 3EH
Manchester
M33 3EH
andrea.law@enthuse-comms.co.uk
Telephone
+44 7812343310
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
09478665
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £400,000
Total value of the contract/lot: £400,000
Section five. Award of contract
Contract No
BC/03174
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
15 March 2024
five.2.2) Information about tenders
Number of tenders received: 33
Number of tenders received from SMEs: 33
Number of tenders received from tenderers from other EU Member States: 30
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 33
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Employee Pulsecheck
YO1 8AA
York
YO1 8AA
Telephone
+44 1904654454
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
6568503
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Sequel Group Ltd
N1 2SF
London
N1 2SF
Suzanne.peck@sequelgroup.co.uk
Telephone
+44 2073545577
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
934848
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
H and H Agency Ltd
HU13 0LH
Humberside
HU13 0LH
Telephone
+44 1482230222
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
07511770
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Blue goose design Ltd
W1W 6SS
London
W1W 6SS
Telephone
+44 7905930144
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
03701608
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
The Leith Agency (T/A Cello Signal Ltd)
EH6 6LX
Edinburgh
EH6 6LX
Telephone
+44 1315618600
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
SC143653
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Four Communications
E1 1FX
London
E1 1FX
Telephone
+44 2039200555
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
04286449
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £400,000
Total value of the contract/lot: £400,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
British Council
Manchester
Country
United Kingdom