Scope
Description
Provision of Call Handling Services - Telecare and Monitoring Services including data loads, SBR system access, CSL dialler services, and pre-arranged automated and manual reassurance calls.
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Contract 1
Supplier
Contract value
- £30,948.16 excluding VAT
- £37,181 including VAT
Below the relevant threshold
Date signed
24 June 2025
Contract dates
- 1 July 2025 to 12 January 2026
- 6 months, 12 days
Main procurement category
Services
CPV classifications
- 79512000 - Call centre
Contract locations
- UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
Procedure
Procedure type
Below threshold - without competition
Supplier
Appello Careline Ltd
Oregon House, 19 Queensway
New Milton, Hampshire
BH25 5NN
United Kingdom
Region: UKJ36 - Central Hampshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Amplius Living
- Public Procurement Organisation Number: PJDD-6383-MNNX
K2, Timbold Drive
Kents Hill
MK7 6BZ
United Kingdom
Region: UKJ12 - Milton Keynes
Organisation type: Public authority - sub-central government