Section one: Contracting authority
one.1) Name and addresses
Kent Community Health N H S Foundation Trust
110-120 Eureka Park,Upper Pemberton, Kennington
ASHFORD
TN254AZ
Contact
Nikole Love
Telephone
+44 7500448906
Country
United Kingdom
Region code
UKJ4 - Kent
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Hospital Care Navigator Service Supporting Patient Discharge
Reference number
972/12/A
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
A significant number of patients in East Kent are currently accessing accident and emergency for conditions that could be treated locally in the community. The health and social care economy in East Kent believe that aligning provider services in an integrated approach and underpinning this with a redirection programme will reduce pressure on hospital services and improve overall performance across the health economy.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £57,838
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKJ44 - East Kent
Main site or place of performance
Queen Elizabeth the Queen Mother Hospital, Margate
two.2.4) Description of the procurement
Care Navigator Service
Contract to be awarded to existing supplier under PSR Direct Award C process. 2 year
contract plus 2 x 6 month extension.
two.2.5) Award criteria
Quality criterion - Name: the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard / Weighting: 100
Cost criterion - Name: the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard / Weighting: 100
two.2.11) Information about options
Options: Yes
Description of options
contract has the option to be extended by 2 x 6 months
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 12 April 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Contract No
972/12/A
Title
Provision of a Hospital Care Navigator Service Support Patient Discharge
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
19 March 2024
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Town and Country Housing
Monson House, Monson Way
Tunbridge Wells
TN1 1LQ
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Mutuals Public Register
30167R
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £57,838
Total value of the contract/lot: £57,838
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 12 April 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR
Representations should be sent via email to: kcht.contracts@nhs.net
Award decision makers are: Assistant Director Urgent Care Acute
There were no conflicts of interest
Town and Country provide their service as a part of the Rapid Transfer Service at QEQM hospital and meet the criteria associated to the PSR.
• Quality and Innovation; Town and Country are part of the Transfer of Care Hubs, being developed to improve the quality of transfers of care from the acute hospital into the community. They are engaged in the TELS contract with KCC therefore are developing their skills and competence re assistive technology to provide safe transfers. Town and Country have been working with therapists to educate on the community services available and how the voluntary sector can support discharges across all of the pathways.
• Value; Town and Country can, due to their community connections, have a wide range of support available and provide excellent value for money in relation to reducing length of stay , avoiding future hospital admissions and manage in a service that has had an increased demand over the last two years especially with regard to the better use of beds and ensuring home first is the priority for patients. This means a significant saving on a wider system perspective.
• Integration, Collaboration and Service Sustainability; The Town and Country service has been an integral service for the last 7 years and are seen as part of the Rapid transfer service by all system partners. They are engaged in all aspects of the KCHFT ambitions and visions for the future and are very much engaged with the priority of putting the communities first and supporting people to get home. They also are engaged in the projects around providing sustainable care providing a better patient experience for our patients. They are essentially part of the KCHFT governance and are fully involved in all service delivery plans.
• Improving Access, reducing Health Inequalities and facilitating choice; this is a fundamental role of the care navigation service and involves them providing services following a comprehensive assessment of all patients referred to them. They complete this work under the direct guidance of the Rapid Transfer Service management team. They also engage with community partners and the wider voluntary sector for organising on going services to support individual patients needs.
• Social Value; again, this is a fundamental role in the care navigation service where they have a community extension through links to the borough council and supporting homeless patients, supporting deep cleans and de cluttering of houses is often a role they play in getting people back home safely and timely.
six.4) Procedures for review
six.4.1) Review body
Kent Community Health NHS Foundation Trust
Ashford
Country
United Kingdom