Section one: Contracting authority/entity
one.1) Name and addresses
Digital Health and Care Wales
Ty Glan yr Afon, 21 Cowbridge Road East
Cardiff
CF11 9AD
Contact
Laura Panes
Telephone
+44 2920502109
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://www.procurement.wales.nhs.uk
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Microsoft Dynamics Integrated Telephony Solution for TTP
Reference number
P642.17
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Across sites within the NHS in Wales
two.2.4) Description of the procurement at the time of conclusion of the contract:
The Authority procured a telephony and digital engagement system to integrate seamlessly into its Microsoft Dynamics CRM solution. The system supports the Authority's delivery of the Contact Tracing solution used in Wales in response to the Covid-19 pandemic.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
24
In the case of framework agreements, provide justification for any duration exceeding 4 years
N/A
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2020/S 106-258321
Section five. Award of contract/concession
Contract No
P642.17
Title
Microsoft Dynamics Integrated Telephony Solution for TTP
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
5 April 2022
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Solgari Limited
26 Fair Street, Drogheda, County Louth
Ireland
Country
Ireland
NUTS code
- IE0 - Ireland
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £1,436,725
Section six. Complementary information
six.3) Additional information
(WA Ref:120522)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
Main site or place of performance
Across sites within the NHS in Wales
seven.1.4) Description of the procurement:
DHCW is seeking to exercise a further twelve (12) month extension, beyond the intended contract term. A contract extension is required to enable the ongoing delivery of the telephony solution which underpins Test Trace Protect (“TTP”) and supports the management of the Covid-19 Pandemic.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
12
In the case of framework agreements, provide justification for any duration exceeding 4 years:
N/A
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£1,162,458
seven.1.7) Name and address of the contractor/concessionaire
Solgari Limited
26 Fair Street, Drogheda, County Louth
Ireland
Country
Ireland
NUTS code
- IE0 - Ireland
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Extension of contract term for a further twelve (12) months from 1st June 2022 to 31st May 2023.
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
In order to secure an appropriate supplier to ensure a new contract was in situ to replace the current contract, DHCW conducted a further competition via the NPS Framework, Lot 5 – IT Solutions. As a result, DHCW received three (3) responses, all of which were evaluated in accordance with our published evaluation criteria. Unfortunately, the procurement has been aborted as upon evaluation, none of the bids received provided a comparable solution that fully meets the Authority’s requirements. During this time the status of the pandemic has also changed and the requirement for this service is also anticipated to change accordingly. The current Contract expires in May 2022 and as such there is now insufficient time to undertake a secondary procurement and complete all off-boarding and on-boarding activities. The extension will enable NHS Wales to continue contact tracing until 31st May 2023 or until such time as Welsh Government advises that contact tracing can be stood down.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £2,324,917.60
Total contract value after the modifications
Value excluding VAT: £3,487,375.60