Section one: Contracting authority
one.1) Name and addresses
NHS Highland
Assynt House, Beechwood Park
Inverness
IV2 3BW
Contact
Neil Stewart
Telephone
+44 1463717123
Country
United Kingdom
NUTS code
UKM6 - Highlands and Islands
Internet address(es)
Main address
http://www.nhshighland.scot.nhs.uk
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00302
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of an independent Freedom to Speak Up Guardian Service
Reference number
HH083-20
two.1.2) Main CPV code
- 79633000 - Staff development services
two.1.3) Type of contract
Services
two.1.4) Short description
Guardian service for NHS Highland staff
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £351,400
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM6 - Highlands and Islands
Main site or place of performance
Across the NHS Highland area
two.2.4) Description of the procurement
NHS Highland have a critical and urgent need to establish a Guardian / Speak up service by July 2020, as recommended in the Sturrock review, to provide an independent channel for colleague concerns to be raised where other channels have not worked or cannot be used. This is also aligned to how we wil implement the revised National Whistleblowing standards in Highland in July 2020.
NHS Highland do not have the capacity, time or skills to set up an internal speak up service, and the culture issues experienced mean that an externally hosted service is critical at this time to built trust of the service. We have reviewed the market and the only established provider of this service that we have identified with appropriate and relevant NHS specific experience is The Guardian Service. The Guardian Service have extensive experience in setting up and running this service across many years and we have testimony from other NHS trusts in England and Wales who already work with them. Their approach of working in partnership with the organisation and key stakeholders is essential to the service working effectively and learning from the issues which are raised.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
NHS Highland might increase the number of Guardians provided to staff as part of this service dependent on the uptake of the service by staff, something which is currently unknown.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This procurement is unique in that the provider is offering a technical solution, based on it's specific positioning and experience, the likes of which is not available elsewhere in exactly the form that we desire to employ.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 049-117566
Section five. Award of contract
Contract No
HH083-20
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 March 2020
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The Guardian Service Ltd.
14, Gray's Inn Road
London
WC1X 8HN
Telephone
+44 7878936652
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £351,400
Section six. Complementary information
six.3) Additional information
(SC Ref:651286)
six.4) Procedures for review
six.4.1) Review body
Scottish Courts and Tribunals
Sheriff Court House, The Castle
Inverness
IV2 3EG
Telephone
+44 1463230782
Country
United Kingdom