Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
Mulberry Place
London
E14 2BG
Contact
Mrs Jay Bains
procurement@towerhamlets.gov.uk
Telephone
+44 2073644015
Country
United Kingdom
NUTS code
UKI42 - Tower Hamlets
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
P5719 Enhanced Rough Sleeping Outreach Service (EROS
Reference number
DN511661
two.1.2) Main CPV code
- 98000000 - Other community, social and personal services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of a street outreach service to rough sleepers.
The contract includes a specialist rough sleeping outreach team (TH SORT) that aims to ensure no rough sleeper spends a second night on the street, no one remains living on the street, and rough sleepers who have been accommodated do not return to rough sleeping.
The service will
• Support all rough sleepers who bed down on the streets of Tower Hamlets (400-500 annually) to exit the street and take up appropriate accommodation.
• Provide a core outreach service that responds to Streetlink referrals, conducts early morning and late-night shifts 7 days a week, provides an assessment/ support planning/casework approach, conducts welfare checks on rough sleepers and makes safeguarding referrals as necessary.
• Deliver a client-centred, trauma-informed service that can maintain trusting relationships with rough sleepers who have complex needs and challenging behaviours.
• Have expertise to work effectively with a range of cohorts within the rough sleeping population, e.g. complex women who are involved in prostitution, non-UK nationals.
• Provide an In-Reach service to ensure rough sleepers experience a smooth transition from the street into hostel accommodation and re-engage with former rough sleepers who are at risk of eviction or abandonment from hostel accommodation.
To deliver any additional services of the same nature as and when grant funding is secured from Central Government.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £2,130,000 / Highest offer: £8,000,000 taken into consideration
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
Provision of a street outreach service to rough sleepers.
The contract includes a specialist rough sleeping outreach team (TH SORT) that aims to ensure no rough sleeper spends a second night on the street, no one remains living on the street, and rough sleepers who have been accommodated do not return to rough sleeping.
The service will
• Support all rough sleepers who bed down on the streets of Tower Hamlets (400-500 annually) to exit the street and take up appropriate accommodation.
• Provide a core outreach service that responds to Streetlink referrals, conducts early morning and late-night shifts 7 days a week, provides an assessment/ support planning/casework approach, conducts welfare checks on rough sleepers and makes safeguarding referrals as necessary.
• Deliver a client-centred, trauma-informed service that can maintain trusting relationships with rough sleepers who have complex needs and challenging behaviours.
• Have expertise to work effectively with a range of cohorts within the rough sleeping population, e.g. complex women who are involved in prostitution, non-UK nationals.
• Provide an In-Reach service to ensure rough sleepers experience a smooth transition from the street into hostel accommodation and re-engage with former rough sleepers who are at risk of eviction or abandonment from hostel accommodation.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Price - Weighting: 10
two.2.11) Information about options
Options: Yes
Description of options
Initial contract period 36 months with an option to extend for +12+11 months
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
This contract was initially advertised with a range value of £400 to £600k a year as the Council did an estimation of the core services plus additional grants that they will secure, however, soon after the procurement exercise was concluded, the Council received confirmation of grant for the Rough Sleepers Initiative that exceeded the value initially estimated.
The Contract Award Notice clearly set out the intention of the Council to award to the appointed provider by way of variation any additional scope for similar nature services where the funding has been secured. The Council made the estimation of the contract value with the information that they had at the time.
The result of the procurement exercise would not have been different should the contract value be the new proposed value; contract advert communicated to the market that the Council would vary the contract if further funding for the same nature of services would be received by Central Government; for technical reasons and consistency of approach to award to a different provider would be detrimental to the service outcomes.
New value of contract awarded include a higher estimated total value based on the grant received for this year.
Any variations of the contract will be conditional on receiving grant funding and Cabinet approval as initially advertised.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-004646
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Contract No
P5719 Enhanced Rough Sleeping Outreach Service (EROS
Title
P5719 Enhanced Rough Sleeping Outreach Service (EROS
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 May 2021
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
St Mungo Community Housing Association
5th Floor, 3 Thomas More Square,
Tower Hill, London,
E1W 1WY
Country
United Kingdom
NUTS code
- UKI42 - Tower Hamlets
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £3,000,000
Lowest offer: £3,000,000 / Highest offer: £8,000,000 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
London Borough of Tower Hamlets
Mulberry Place, 5 Clove Crescent
London
E14 2BG
Country
United Kingdom