Section one: Contracting authority/entity
one.1) Name and addresses
Welsh Government
Corporate Procurement Services, Cathays Park
Cardiff
CF10 3NQ
Telephone
+44 3000257095
Country
United Kingdom
NUTS code
UKL - Wales
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0007
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Digital Inclusion and Health Programme
Reference number
C110/2018/2019
two.1.2) Main CPV code
- 80420000 - E-learning services
two.1.3) Type of contract
Services
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85300000 - Social work and related services
- 85323000 - Community health services
- 85322000 - Community action programme
- 80510000 - Specialist training services
- 80570000 - Personal development training services
- 98000000 - Other community, social and personal services
- 79400000 - Business and management consultancy and related services
- 72000000 - IT services: consulting, software development, Internet and support
- 72600000 - Computer support and consultancy services
- 72611000 - Technical computer support services
- 72222300 - Information technology services
- 72222100 - Information systems or technology strategic review services
- 72224000 - Project management consultancy services
- 85112000 - Hospital support services
- 75200000 - Provision of services to the community
- 80400000 - Adult and other education services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement at the time of conclusion of the contract:
The focus of the contract will be on supporting the digital inclusion of individuals by working through partner organisations and co-ordinating activities with a particular focus on working with the health and social care sector to improve the well-being of individuals through encouraging them to engage with digital technology.
Using a community development approach involving outreach work and partnership working, it is possible to effectively engage people with technologies as a route into wider use of ICT. An agile body of expertise which can establish and develop strong partnerships across sectors and co-ordinate activities is envisaged. It is expected that this will be supplemented with a team of experts demonstrating best practice in engaging the digitally excluded population. It will help to plug gaps in existing provision, avoid duplication and complement any activity which may already exist. It will take into account what has worked, and not worked, in Wales and elsewhere.
The programme will recognise that becoming digitally included is a continuous process requiring ongoing support, which can take a long time to go from a first time user to a position where one is able to demonstrate all five basic digital skills.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
1 July 2019
End date
30 June 2025
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2018/S 218-499519
Section five. Award of contract/concession
Contract No
C110/2018/2019
Title
Provision of Digital Inclusion and Health Programme
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
17 March 2022
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Wales Co-operative Centre
Y Borth , 13 Beddau Way
Caerphilly
CF832AX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £10,000,000
Section six. Complementary information
six.3) Additional information
(WA Ref:119932)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 80420000 - E-learning services
seven.1.2) Additional CPV code(s)
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services
- 85300000 - Social work and related services
- 85322000 - Community action programme
- 80510000 - Specialist training services
- 80570000 - Personal development training services
- 98000000 - Other community, social and personal services
- 79400000 - Business and management consultancy and related services
- 72000000 - IT services: consulting, software development, Internet and support
- 72600000 - Computer support and consultancy services
- 72611000 - Technical computer support services
- 72222300 - Information technology services
- 75200000 - Provision of services to the community
- 80400000 - Adult and other education services
- 72222100 - Information systems or technology strategic review services
- 72224000 - Project management consultancy services
- 85112000 - Hospital support services
seven.1.3) Place of performance
NUTS code
- UKL - Wales
seven.1.4) Description of the procurement:
The focus of the contract will be on supporting the digital inclusion of individuals by working through partner organisations and co-ordinating activities with a particular focus on working with the health and social care sector to improve the well-being of individuals through encouraging them to engage with digital technology. The Covid-19 pandemic highlighted the fact that many job seekers had no access to a digital device or data so were disadvantaged in the labour market, therefore a device loan scheme was established to support Communities for Work Plus participants.
Using a community development approach involving outreach work and partnership working, it is possible to effectively engage people with technologies as a route into wider use of ICT. An agile body of expertise which can establish and develop strong partnerships across sectors and co-ordinate activities is envisaged. It is expected that this will be supplemented with a team of experts demonstrating best practice in engaging the digitally excluded population. It will help to plug gaps in existing provision, avoid duplication and complement any activity which may already exist. It will take into account what has worked, and not worked, in Wales and elsewhere.
The programme will recognise that becoming digitally included is a continuous process requiring ongoing support, which can take a long time to go from a first time user to a position where one is able to demonstrate all five basic digital skills.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
1 July 2019
End date
30 June 2025
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£11,143,764.34
seven.1.7) Name and address of the contractor/concessionaire
Wales Co-operative Centre
Y Borth , 13 Beddau Way
Caerphilly
CF832AX
Country
United Kingdom
NUTS code
- UKL - Wales
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The pandemic highlighted the fact that many job seekers with no access digital devices or data are disadvantaged in the labour market. In 2020-21, a device loan scheme was established under the contract to support Communities for Work Plus (CfW+) participants. The aim was to support unemployed people who are nearest to the jobs market but require access to a device and/or data in order to complete job search activity and training. This additional requirement was only provisioned for until the 31/03/2022. Following a review it was established that the service is still required and will continue until the contract ends on the 30/06/2025.
seven.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
There is a high level of interdependency between the delivery of the main contract and this additional service. A completely different delivery and funding model would need to be developed to separate this service from this contract, which would cause significant disruption to the delivery of the services to end users at a time where the need for the service is still required.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £10,988,267.34
Total contract value after the modifications
Value excluding VAT: £11,143,764.34