Section one: Contracting authority
one.1) Name and addresses
N E L Commissioning Support Unit
Wellington House, 133-155 Waterloo Road,
LONDON
SE1 8UG
Contact
Angela Porter
Country
United Kingdom
Region code
UKI - London
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PRJ 2022 Urgent Dental Care Phase 2 Direct Award C - Wandsworth - Green Dental
Reference number
PRJ2022
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Authority will use the existing pathway for the development and delivery of a pan-London
face-to-face UDC service. The description below provides an outline of the main features of
that pathway and the services that will be commissioned under this procurement to support
the delivery of the service.
The model requires:
• Patients to be clinically triaged
• Patients to access the UDC service via NHS 111
• Patients to be triaged by The Authority's commissioned dental triage service
• Subject to meeting the acceptance criteria, patients to be allocated appointment slots by
the dental triage service
• Patient details to be shared with the UDC Provider via NHS.net email which will include
appointment time, medical history and a brief description of symptoms (there is a possibility
that the sharing of patient details may change in the future if an electronic referral system is
implemented)
two.1.5) Estimated total value
Value excluding VAT: £3,422,852.16
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The service will provide urgent dental care for the local population and those visiting London
from neighbouring regions or overseas, referred to hereafter as London residents.
The objectives of the procurement are to secure services which will:
• Provide a good quality UDC service during the times specified for the specific lot
• Provide good quality care through the consistent use of clinical treatment protocols
including the Faculty of General Dental Practice protocols on antimicrobial prescribing
• Ensure that all patients with an urgent dental need have access to a clinical contact at an
appropriate time
• Ensure that the UDC service works within a 'whole system' approach in providing urgent
dental care
• Foster innovation and continuous improvement in all aspects of the delivery of the UDC
service across London
• Enable and support patients to access general, intermediate and specialist dentistry in
order to stabilise patients' oral health needs in line with current good practice, i.e. Avoidance
of doubt: Provision of Phased Treatments https://www.england.nhs.uk/wp-content/uploads
/2018/02/B0615-Update-to-avoidance-of-doubt-provision-of-phasedtreatments-300621-.pdf
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• Support patients to stabilise their oral health where necessary
• Enable equitable access to all patients with services not compromised by physical (physical
ill-health, learning disabilities, medically compromised, children looked after etc) language,
social and economic barriers
• Provide preventive evidence-based oral health advice according to Delivering Better Oral
Health 2021 and in line with Making Every Contact Count
• Provide agreed data recording (including non-attendance) at scheduled intervals to ensure
the clinical service is meeting the needs of the population
• Ensure UDC services provide best value for money
two.2.14) Additional information
An UDCH is required in every borough of London, following the earlier UDC PRJ1205 tender
we have 5 further boroughs that we would like to Procure those services for.
Procurement will be following the new PSR (Provider Selection Regime) Direct Award C route
two.3) Estimated date of publication of contract notice
27 March 2024
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
An UDCH is required in every borough of London, following the earlier UDC PRJ1205 tender
we have 5 further boroughs that we would like to Procure those services for.
Procurement will be following the new PSR (Provider Selection Regime) Direct Award C To Green Dental for the borough of Wandsworth