Scope
Description
Monmouthshire County Council intends to commission a specialist service to support residents with sight, hearing, dual sensory, or deafblind impairments, in line with the Social Services and Well-being (Wales) Act 2014.
The service will need to provide person-centred rehabilitation, early intervention, and strategies to maintain independence. Delivery will likely include approximately 1.5 FTE qualified sensory impairment specialists (including ROVIs or RVS) operating within integrated health and social care teams, undertaking home visits, assessments, and training, while issuing aids and equipment to promote independence.
Key service delivery operations include:
• Managing referrals from professionals, individuals, and families.
• Prioritising waiting lists and maintaining clear communication.
• Developing tailored rehabilitation programmes based on “What Matters” principles.
• Supporting home adaptations and liaising with third-sector organisations and health services.
The service should also provide training for professionals and carers, implement preventative strategies to reduce the impact of sensory loss, and maintain strong links with local ophthalmology and audiology pathways.
The aim is to enable individuals to live independently and improve well-being through timely, practical support and skills development.
Total value (estimated)
- £360,000 excluding VAT
- £440,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 1 August 2026 to 31 July 2031
- 5 years
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKL21 - Monmouthshire and Newport
Engagement
Engagement deadline
16 February 2026
Engagement process description
We are now inviting written comments from the market on the proposed service which will support us in shaping the service specification and future direction of the service. This written market engagement will be followed by an online event with further information to follow.
Questions
1. What sort of service do you believe would meet the needs of this client group?
2. Within the estimated contract value what do you see the service looking like? Do you see it as achievable?
3. Are you aware of any examples of best practice or innovations in this area, or similar areas that could be applied here?
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Procedure
Special regime
Light touch
Contracting authority
Monmouthshire County Council
- Public Procurement Organisation Number: PMQT-2889-YGXR
County Hall
Usk
NP15 1GA
United Kingdom
Email: Ana.foundly@cardiff.gov.uk
Website: http://www.monmouthshire.gov.uk
Region: UKL21 - Monmouthshire and Newport
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales