Section one: Contracting authority/entity
one.1) Name and addresses
ScotRail Trains Limited
Atrium Court, 50 Waterloo Street
Glasgow
G2 6HQ
Telephone
+44 3448110141
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30589
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ScotRail Platform Validators - Software & Support
two.1.2) Main CPV code
- 50317000 - Maintenance and repair of ticket-validation machinery
two.1.3) Type of contract
Services
two.1.4) Short description
ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 50317000 - Maintenance and repair of ticket-validation machinery
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
On the basis of the Utilities Contracts (Scotland) Regulation 86 1(b)(i)(ii) which states that the contract may be modified without a new procurement to provide for additional works, supplies or services by the original contractor, irrespective of their value, that have become necessary and were not included in the initial procurement, where a change of contractor (i)cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement.
Vix are the original supplier of the platform validators and therefore there is an absence of competition for intellectual property, exclusive rights and technical reasons and there are no reasonable alternatives with the capabilities to support and maintain the existing platform validators. Vix own the IP and exclusive rights within the back-office software which is fundamental to the functionality of the validators. Vix are in the best position to carry out maintenance and repair activities on their own product including possessing the qualified skills and processes, as well as having access to replacement parts as required. Attempting to appoint another supplier to carry out these activities is likely to result in additional costs for ScotRail in funding upskilling and development of processes for a new supplier and their personnel and an additional layer of cost in sourcing replacement parts from Vix through another supplier.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
12 January 2026
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Vix Technology
141-145 Charles Street
Glasgow
G21 2QA
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
Section six. Complementary information
six.3) Additional information
(SC Ref:821622)
six.4) Procedures for review
six.4.1) Review body
Sheriff Court
Glasgow
Country
United Kingdom