Section one: Contracting authority
one.1) Name and addresses
Wolverhampton City Council
Civic Centre, St Peters Square
Wolverhampton
WV1 1RL
Contact
Mrs Sheena Douglas
Sheena.Douglas@wolverhampton.gov.uk
Telephone
+44 1902556556
Country
United Kingdom
NUTS code
UKG - West Midlands (England)
Internet address(es)
Main address
http://www.wolverhampton.gov.uk
Buyer's address
http://www.wolverhampton.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CWC22149 - The Provision of Interpretation and Translation Services
Reference number
DN667229
two.1.2) Main CPV code
- 79530000 - Translation services
two.1.3) Type of contract
Services
two.1.4) Short description
City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required.
The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through ‘Wolverhampton on Profile’ Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton.
The service will support client departments across the council, including Adult Social Care and Children’s Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £1 / Highest offer: £320,000 taken into consideration
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG - West Midlands (England)
two.2.4) Description of the procurement
City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required.
The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through ‘Wolverhampton on Profile’ Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton.
The service will support client departments across the council, including Adult Social Care and Children’s Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-012480
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
3 March 2024
five.2.2) Information about tenders
Number of tenders received: 17
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Word360
6 The Cloisters
12 George Road
B15 1NP
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £320,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Wolverhampton City Council
Wolverhampton
Country
United Kingdom