Section one: Contracting authority/entity
one.1) Name and addresses
Norfolk County Council
NR1 2DH
Norfolk
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Personal Assistant Register Software
Reference number
2025/S 000-006797
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits:• Improve the recruitment process efficiency and reporting.• Ensure compliance with the UK Employment law and discrimination laws.• Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.• Reduce the operational costs and risks associated with the recruitment of PA’s.• Support the growth and development of the DPSS and its services.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2025/S 000-006797
Section seven. Changes
seven.1) Information to be changed or added
seven.1.2) Text to be corrected in the original notice
Section number
Deadline Date
Place of text to be modified
Deadline for Submission of ITT
Instead of
Date
24 March 2025
Local time
11:00am
Read
Date
14 April 2025
Local time
11:00am
seven.2) Other additional information
Please note we are extending the submission deadline for the ITT by 3 weeks. The new deadline will be Monday 14th April at 11am UK time. This will also mean the expected date for demonstrations will be pushed back by 3 weeks to Monday 5th May to Friday 9th May.