Section one: Contracting authority
one.1) Name and addresses
Procurement and Logistics Service
77 Boucher Crescent
Belfast
BT12 6HU
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://etendersni.gov.uk/epps
Buyer's address
https://etendersni.gov.uk/epps
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Health and Social Care Communication Support Service in Northern Ireland, for People who are Deaf, deafblind and Hard of Hearing
two.1.2) Main CPV code
- 79530000 - Translation services
two.1.3) Type of contract
Services
two.1.4) Short description
The Department of Health, Northern Ireland, plan to appoint a single provider to deliver a Communication Support Services to allow communication between Deaf, deafblind and Hard of Hearing people and hearing people, in attendance, or via video conferencing settings. The Provider shall provide the following Services: • BSL/ISL Sign Language Interpreters (Face to Face) • BSL/ISL Sign Language Interpreters (Remote: Video Relay Interpreting and Video Interpretation) • BSL/ISL Deaf Intralingual Interpreters (Relay Interpreters) • BSL/ISL Translators • Interpreters for deafblind people • Lip speakers • Note takers • Speech to Text Reporting Given the growing presence of ethnic minorities with different language needs there is an expectation that the provider will provide a service that responds to the specific needs of all Service Users, including language provision for those for whom BSL or ISL is not a native language.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £5,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UKN - Northern Ireland
two.2.4) Description of the procurement
The Department of Health, Northern Ireland, plan to appoint a single provider to deliver a Communication Support Services to allow communication between Deaf, deafblind and Hard of Hearing people and hearing people, in attendance, or via video conferencing settings. The Provider shall provide the following Services: • BSL/ISL Sign Language Interpreters (Face to Face) • BSL/ISL Sign Language Interpreters (Remote: Video Relay Interpreting and Video Interpretation) • BSL/ISL Deaf Intralingual Interpreters (Relay Interpreters) • BSL/ISL Translators • Interpreters for deafblind people • Lip speakers • Note takers • Speech to Text Reporting Given the growing presence of ethnic minorities with different language needs there is an expectation that the provider will provide a service that responds to the specific needs of all Service Users, including language provision for those for whom BSL or ISL is not a native language.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The Service is Demand led so the total Value of the Contract may increase in line with actual demand
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.1.10) Identification of the national rules applicable to the procedure
Information about national procedures is available at: https://etendersni.gov.uk/epps/home.do
four.1.11) Main features of the award procedure
Most Economically Advantageous Tender
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-026738
Section five. Award of contract
Contract No
1
Title
Contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 March 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
SIGN LANGUAGE INTERACTIONS LIMITED
112 Cornwall Street South
GLASGOW
G41 1AA
Telephone
+44 1292269542
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
https://etendersni.gov.uk/epps
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Hands That Talk
Dungiven
BT47 4LG
Country
United Kingdom
NUTS code
- UKN - Northern Ireland
Internet address
http://handsthattalk.co.uk/site/
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £5,000,000
Total value of the contract/lot: £5,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Department of Health Northern Ireland, Strategic Planning and Performance Group
Belfast
BT2 8BS
Country
United Kingdom