Section one: Contracting authority
one.1) Name and addresses
University of Glasgow
Procurement Office, Tay House
Glasgow
G12 8QQ
Contact
Stephen Otiende
Telephone
+44 1413304012
Fax
+44 0000000000
Country
United Kingdom
NUTS code
UKM82 - Glasgow City
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00108
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PURCH2361 Provision of Customer Relationship Management (CRM)
Reference number
PURCH2361
two.1.2) Main CPV code
- 72212445 - Customer Relation Management software development services
two.1.3) Type of contract
Services
two.1.4) Short description
Award of PURCH2361– Provision of Customer Relationship Management (CRM).
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,390,464
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM82 - Glasgow City
two.2.4) Description of the procurement
Award of PURCH2361– Provision of Customer Relationship Management (CRM).
two.2.5) Award criteria
Quality criterion - Name: Capability / Weighting: 55%
Quality criterion - Name: Vendor Presentation / Weighting: 15%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-006405
Section five. Award of contract
Contract No
PURCH2361
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 March 2025
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Deloitte
9 Haymarket Square
Edinburgh
EH3 8RY
Telephone
+44 7717513026
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,390,464
Section six. Complementary information
six.3) Additional information
(SC Ref:793011)
six.4) Procedures for review
six.4.1) Review body
Glasgow Sheriff Court & Justice of the Peace Court
1 Carlton Place
Glasgow
G5 9TW
Country
United Kingdom