Scope
Reference
GMC2124
Description
The purpose of this tender is to procure a system that will help us from September 2025 with:
scheduling, creating and publishing content on social media platforms
carrying out social listening to help us better understand the experiences and perceptions of our audiences (by identifying conversations involving the GMC, our regulatory functions and services, as well as key issues in the healthcare environment which are affecting the needs and interests of our audiences)
evaluating the performance of the social media content that we publish and analysing the conversations we discover through social listening to help us identify insights about our audiences and learning opportunities for our organisation.
Total value (estimated)
- £200,000 excluding VAT
- £250,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 30 June 2025 to 29 June 2028
- Possible extension to 29 June 2030
- 5 years
Description of possible extension:
Extensions to be awarded based on strategic decisions and supplier perormance
Main procurement category
Services
CPV classifications
- 72400000 - Internet services
Contract locations
- UK - United Kingdom
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
28 March 2025, 11:59pm
Tender submission deadline
9 April 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
22 May 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| System capability | System capability |
Quality | 45.50% |
| price | Price |
Price | 22.50% |
| Social Value | Social Value |
Quality | 10.00% |
| Account management | Account management |
Quality | 9.75% |
| Implementation proposal | Implementation proposal |
Quality | 9.75% |
| Terms and conditions | Terms and conditions |
Quality | 2.50% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=592419
Invitation to Tender
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=592421
Terms and Conditions
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=592422
GMC Raising concerns policy
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=592425
Annex A - Detailed requirements
https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=592502
Security Questionnaire
Contracting authority
General Medical Council (GMC)
- Charity Commission (England and Wales): 1089278
3 Hardman Street
Manchester
M3 3AW
United Kingdom
Region: UKD33 - Manchester
Organisation type: Public authority - sub-central government