Section one: Contracting authority
one.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
Commercial.services@merton.gov.uk
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Technology solution to support the management of Land and Property and Public Protection Services
Reference number
DN680750
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The London Borough of Merton has tenders awarded to a ‘technology platform to
manage Land and Property services including Building Control, Development Control
(Planning) and Local Land Charges. A new solution will replace the current legacy system to
enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council’s Land and Property services including Building Control,
Development Control (Planning) and Local Land Charges as well as Public Protection
Services which include Regulatory Services (serving Merton, Richmond and Wandsworth
Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton.
This system will enable the business to continue to meet its statutory duties and support day
to day activities. A modernised system will improve business processes, provide mobile
working, and therefore lead to efficiencies. The system provides a fully integrated Solution that
supports channel shift, self-service and improved customer journeys. Thereby; removing the
necessity for back-office staff to manually enter data, reduce failure and enquiry demand.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,053,750
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The London Borough of Merton has tenders awarded to a ‘technology platform to
manage Land and Property services including Building Control, Development Control
(Planning) and Local Land Charges. A new solution will replace the current legacy system to
enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council’s Land and Property services including Building Control,
Development Control (Planning) and Local Land Charges as well as Public Protection
Services which include Regulatory Services (serving Merton, Richmond and Wandsworth
Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton.
This system will enable the business to continue to meet its statutory duties and support day
to day activities. A modernised system will improve business processes, provide mobile
working, and therefore lead to efficiencies. The system provides a fully integrated Solution that
supports channel shift, self-service and improved customer journeys. Thereby; removing the
necessity for back-office staff to manually enter data, reduce failure and enquiry demand.
two.2.5) Award criteria
Cost criterion - Name: Price / Weighting: 50
Cost criterion - Name: Scored Technical Capability evaluations / Weighting: 37
Cost criterion - Name: Demonstration / Weighting: 13
Cost criterion - Name: Social Value / Weighting: 5
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-022341
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Contract No
DN680750
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
15 March 2024
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Idox PLC
Unit 5, 8 Forsyth Road
Woking,
Surrey
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,053,750
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Royal Courts of Justice Strand
London
WC2A 2LL
Country
United Kingdom