Section one: Contracting authority
one.1) Name and addresses
The North Yorkshire Council
County Hall, Racecourse Lane,
Northallerton
DL7 8AD
Telephone
+44 1609533450
Country
United Kingdom
NUTS code
UKE2 - North Yorkshire
National registration number
8867655
Internet address(es)
Main address
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104117
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Translation and interpretation (Spoken) & (Unspoken) services
two.1.2) Main CPV code
- 79530000 - Translation services
two.1.3) Type of contract
Services
two.1.4) Short description
This procurement is for translation and interpretation (spoken) and (unspoken) services for North Yorkshire Council, the purpose of the services is to support and facilitate communication between the authority and clients or customers who require communication support through interpretation or translation.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £845,000
two.2) Description
two.2.1) Title
Spoken Interpretation and Translation
Lot No
1
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
- 79530000 - Translation services
two.2.3) Place of performance
NUTS codes
- UKE - Yorkshire and the Humber
- UKD - North West (England)
- UKC - North East (England)
Main site or place of performance
North Yorkshire
two.2.4) Description of the procurement
Lot 1 is specific to spoken interpretation and translation. Services include; face to face interpretation, telephone and video interpretation and written translation. There is a requirement to provide the services across the geographic area of North Yorkshire, however there may be an occasional need to provide services outside of the county. Further information can be found in Volume 1 The Specification
two.2.5) Award criteria
Quality criterion - Name: Prior Experience / Weighting: 10%
Quality criterion - Name: Confidentiality and Data Protection / Weighting: 5%
Quality criterion - Name: Implementation / Weighting: 5%
Quality criterion - Name: Qualifications and Training / Weighting: 5%
Quality criterion - Name: Urgent Requirments / Weighting: 15%
Quality criterion - Name: High Quality / Weighting: 10%
Quality criterion - Name: Flexibility / Weighting: 5%
Quality criterion - Name: Booking Process / Weighting: 15%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Unspoken Interpretation and Translation
Lot No
2
two.2.2) Additional CPV code(s)
- 79530000 - Translation services
two.2.3) Place of performance
NUTS codes
- UKE - Yorkshire and the Humber
- UKD - North West (England)
- UKC - North East (England)
Main site or place of performance
North Yorkshire
two.2.4) Description of the procurement
Lot 2 is specific to unspoken interpretation and translation. Services include; BSL face to face interpretation and BSL video interpretation. There is a requirement to provide the services across the geographic area of North Yorkshire, however there may be an occasional need to provide services outside of the county. Further information can be found in Volume 1 The Specification’
two.2.5) Award criteria
Quality criterion - Name: Prior Experience / Weighting: 10%
Quality criterion - Name: Confidentiality and Data Protection / Weighting: 10%
Quality criterion - Name: Qualifications and Training / Weighting: 15%
Quality criterion - Name: Implementation / Weighting: 10%
Quality criterion - Name: Responsive Service / Weighting: 10%
Quality criterion - Name: Booking Process / Weighting: 7.5%
Quality criterion - Name: Video Interpretation / Weighting: 7.5%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Braille transcription and audio
Lot No
3
two.2.2) Additional CPV code(s)
- 79530000 - Translation services
two.2.3) Place of performance
NUTS codes
- UKE - Yorkshire and the Humber
- UKD - North West (England)
- UKC - North East (England)
two.2.4) Description of the procurement
Lot 3 is specific to braille transcription and audio. Further information can be found in Volume 1 The Specification
two.2.5) Award criteria
Quality criterion - Name: Prior Experience / Weighting: 10%
Quality criterion - Name: Quality / Weighting: 20%
Quality criterion - Name: Accuracy / Weighting: 15%
Quality criterion - Name: Audio Formats / Weighting: 12.5%
Quality criterion - Name: Confidentiality and Data Protection / Weighting: 12.5%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-030029
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Contract No
1
Lot No
1
Title
Translation and interpretation (Spoken) & (Unspoken) services - Spoken Interpretation and Translation
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 February 2024
five.2.2) Information about tenders
Number of tenders received: 19
Number of tenders received by electronic means: 19
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Aa Global Language Services Ltd.
Stonefield House, 16-20 King Edward Street
Kingston Upon Hull
HU1 3SS
Telephone
+44 1482308777
Country
United Kingdom
NUTS code
- UKE2 - North Yorkshire
National registration number
781252236
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £790,000
Total value of the contract/lot: £790,000
Section five. Award of contract
Contract No
2
Lot No
2
Title
Translation and interpretation (Spoken) & (Unspoken) services - Unspoken Interpretation and Translation
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 February 2024
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bid Services
Deaf Cultural Centre, Ladywood Road
Birmingham
B16 8SZ
Telephone
+44 01212466100
Country
United Kingdom
NUTS code
- UKE2 - North Yorkshire
National registration number
884103624
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £35,000
Total value of the contract/lot: £35,000
Section five. Award of contract
Contract No
1
Lot No
3
Title
Translation and interpretation (Spoken) & (Unspoken) services - Unspoken Interpretation and Translation - Braille transcription and audio
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 February 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
AaGlobal Language Services
Stonefield House, 16-20 King Edward Street
Kingston Upon Hull
HU1 3SS
Telephone
+44 1482308777
Country
United Kingdom
NUTS code
- UKE2 - North Yorkshire
National registration number
781 2522 36
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £20,000
Total value of the contract/lot: £20,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
The Strand
London
Country
United Kingdom
Internet address
https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
North Yorkshire Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.
The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.
Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).
Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.’
six.4.4) Service from which information about the review procedure may be obtained
The Royal Courts of Justice
The Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
Internet address
https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice