Section one: Contracting authority/entity
one.1) Name and addresses
UNIVERSITY OF EAST ANGLIA
Norwich Research Park,Earlham Road
NORWICH
NR4 7TJ
Contact
Karen Gallant
Country
United Kingdom
Region code
UKH15 - Norwich and East Norfolk
Companies House
RC000651
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Target X Recruitment Suite
two.1.2) Main CPV code
- 48100000 - Industry specific software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
Higher Education specific recruitment software application, which must be fully integrated with the Universities existing CRM platform, Salesforce. Covering all aspects of recruitment event management, direct applications and decision management, including the ability to communicate compliantly with all constituents.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: 533,140 USD / Highest offer: 536,140 USD taken into consideration
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
Main site or place of performance
University of East Anglia
Norwich Research Park
Earlham Road
Norwich
Norfolk
NR4 7TJ
two.2.4) Description of the procurement
Cloud based software for Higher Education specific recruitment software application, covering all aspects of recruitment event management, direct applications and decision management, including the ability to communicate compliantly with all constituents. The recruitment software application must fully integrate with the Salesforce Eco System.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
Given the embedded nature of both how the system is used within Salesforce and with our business processes, whilst ensuring we are CMA and GDPR / UK Data Act 2018, means that there is no other system in the market that can deliver the integrated and holistic recruitment processes for UEA.
Continual due diligence is undertaken through extensive research to understand current product availability and future upcoming functional and product developments and can confirm, that there is no other solution available now nor on the road-map for the next 18 months.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
27 March 2023
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Liaison International
311 Arsenal Street Suite 5600
MASSACHUSETTS
TS 02472
Country
United States
NUTS code
- US - United States
Liaison International, US
DUNS 781140827
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Lowest offer: 533,140 USD / Highest offer: 536,140 USD taken into consideration
Section six. Complementary information
six.3) Additional information
The University of East Anglia (UEA) uses Salesforce Education Cloud (EDA) and Salesforce Marketing Cloud for all CRM interactions with all prospects, enquirers and applicants (constituents). We require a software product that is fully integrated with this CRM platform, in order to facilitate the ability for constituents to make an application to study at UEA. The software must be EDA compatible. This software package comes with integration services, allowing us to service our data to other core and corporate systems. The system is required to be mobile first.
The data that is collected, feeds other aspects of the Salesforce eco-system including Marketing Cloud and Salesforce Student Success Hub (student support case management system, which holds all current student details).
The TargetX recruitment suite is utilised for admitting to a variety of courses at UEA. These vary in length, level of study and type. For example all post graduate taught and research programs, degree apprenticeships, continuing profession development and the full suite of undergraduate programs. TargetX recruitment suite allows us to; prospecting, event management, recruitment, direct applications, application processing and academic reviewing and associated MI.
TargetX recruitment suite allows us to be CMA and GDPR / UK Data Act 2018 compliant, for our applicant and student data held within the system, especially for the communication of contractual correspondence (durable medium).
The remedies rules are set out in Part 3 of the Public Contracts Regulations 2015
six.4) Procedures for review
six.4.1) Review body
Chancery Division of the High Court
Rolls Building, 7 Rolls Building, Fetter Lane,
London
EC4A 1NL
Country
United Kingdom