Section one: Contracting authority
one.1) Name and addresses
Glasgow City Council
40 John St, City Chambers
Glasgow
G2 1DU
Contact
Fiona Roberts
Fiona.Roberts@sw.glasgow.gov.uk
Telephone
+44 1412872000
Country
United Kingdom
NUTS code
UKM82 - Glasgow City
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00196
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Locality and Intensive Family Support Services
Reference number
GCC005879SW
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
Providers of the Locality and Intensive Family Support Services will support the aims and objectives of the Services by:
- Providing holistic, nurturing and relationship-based family support, where every child and young person is supported to achieve their full potential by adopting a strengths-based and rights-enabling approach that focuses on individual and family assets.
- Supporting meaningful partnership working and collaborative problem solving by seeing families as experts in their own lives.
- Listening to what families are saying, what they say they need and how they want to achieve it, and work in partnership with them to identify supports and solutions that can help.
- Working with children, young people, their parents, brothers and sisters, and wider family members as appropriate, to provide practical and emotional support. This will include tailored intervention with holistic, wraparound scaffolding and provision of timely, responsive, and flexible supports to meet the individual needs of the whole family.
- Committing to tackling financial exclusion and viewing families’ pressures and stressors through a poverty and trauma-informed lens, contributing to reducing social inequalities and helping families to connect with supports within their neighbourhoods.
- Building on individual and family community networks, supporting long-term resilience and meaningful change to improve wellbeing and deliver positive, lasting outcomes for families that will allow them to confidently move on from the service.
- Being empathic and enabling, by asking, ‘What will it take to keep this family together?’ and ‘What can I do to support this family today?’
- Providing support to every child, young person, and family to help them contribute positively to their communities throughout their lives.
- Continuing to develop the service collaboratively with stakeholders and in particular by embedding the successful elements of the current service into a model of practice.
This framework contract will run for four (4) years, commencing 28/06/2024 and ending on 27/06/2028. The council will have an option to extend the contract for a period of two (2) years and then also a further one (1) year, up to 27/06/2031. Extensions will be exercised by the Council serving notice to extend on the Bidder in accordance with the Council’s Terms and Conditions.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £50,042,440
two.2) Description
two.2.1) Title
Locality Family Support Services North East Glasgow
Lot No
2
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM82 - Glasgow City
Main site or place of performance
UK, Glasgow North East
two.2.4) Description of the procurement
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday.
To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will:
- Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision.
- Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions.
- Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish.
- Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives.
- Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families.
- Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review.
- Develop and strengthen relationships with children, young people, and families.
- Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives.
- Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests.
- Provide advice to families, and / or signposting to sources of information and advice when required.
- Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Locality Family Support Services South Glasgow
Lot No
3
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM82 - Glasgow City
Main site or place of performance
UK, Glasgow South
two.2.4) Description of the procurement
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday.
To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will:
- Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision.
- Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions.
- Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish.
- Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives.
- Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families.
- Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review.
- Develop and strengthen relationships with children, young people, and families.
- Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives.
- Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests.
- Provide advice to families, and / or signposting to sources of information and advice when required.
- Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Intensive Family Support Service Glasgow Citywide
Lot No
4
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM82 - Glasgow City
Main site or place of performance
UK, Glasgow Citywide
two.2.4) Description of the procurement
The Intensive Family Support Service is citywide and supports families with young people from age 12 up until their 18th birthday.
To assist the GCHSCP to deliver the Intensive Family Support Services, the Provider will work with the GCHSCP and will:
- Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision.
- Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions.
- Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish.
- Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives.
- Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families.
- Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review.
- Develop and strengthen relationships with children, young people, and families.
- Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives.
- Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests.
- Provide advice to families, and / or signposting to sources of information and advice when required.
- Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Additional Family Support Services
Lot No
5
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM82 - Glasgow City
Main site or place of performance
UK, Glasgow
two.2.4) Description of the procurement
Lot 5 is in place to allow for allocation of any additional funding made available during the lifetime of the framework contract, to contract for additional family support type services, and for additional capacity where this cannot be met in Lots 1-4. Scope to be determined at time of call off.
At the end of Year 3, Lot 5 only, will be re-opened. This will allow new entrants and providers previously unsuccessful in being awarded to the Framework to bid to be added to Lot 5. Advance notice of the Framework re-opening will be given via Public Contracts Scotland, Prior Information Notice eight weeks in advance of the anticipated re-opening dates.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Call offs are dependent on extra funding being made available throughout the period of the framework.
two.2) Description
two.2.1) Title
Locality Family Support Services North West Glasgow
Lot No
1
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKM82 - Glasgow City
Main site or place of performance
UK, Glasgow North West
two.2.4) Description of the procurement
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday.
To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will:
- Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision.
- Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions.
- Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish.
- Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives.
- Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families.
- Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review.
- Develop and strengthen relationships with children, young people, and families.
- Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives.
- Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests.
- Provide advice to families, and / or signposting to sources of information and advice when required.
- Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.1.3) Information about a framework agreement
The procurement involves the establishment of a framework agreement
four.1.10) Identification of the national rules applicable to the procedure
Information about national procedures is available at: https://www.legislation.gov.uk/ssi/2015/446/regulation/58/made
four.1.11) Main features of the award procedure
The council has awarded a contract on the basis of the most economically advantageous tender. The following list identifies the weightings given to each section.
Lots 1-4 Quality 60% / Price 40%
Within the 100 %:
Fair Work First 5%
Award Questions 37%
Interview 18%
Price 40%
Lot 5 100% Quality
Award Questions 95%
Fair Work First 5%
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-026560
Section five. Award of contract
Lot No
5
Title
Additional Family Support Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 February 2024
five.2.2) Information about tenders
Number of tenders received: 12
Number of tenders received from SMEs: 8
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 12
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Aberlour Child Care Trust
135 Fifty Pitches Road
Glasgow
G51 4EB
Telephone
+44 7717535819
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Geeza Break
1450-1456 Gallowgate, Parkhead
Glasgow
G31 4ST
Telephone
+44 1415732900
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Home-Start Glasgow North and North Lanarkshire
Janitors House, 35 Avenuepark Street
Glasgow
G20 8TS
Telephone
+44 1419480441
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Children 1st
83 Whitehouse Loan
Edinburgh
EH9 1AT
Telephone
+44 7891404042
Country
United Kingdom
NUTS code
- UKM - Scotland
five.2.3) Name and address of the contractor
Quarriers
Quarriers, Head Office
Bridge of Weir
PA11 3SX
Telephone
+44 1505616056
Country
United Kingdom
NUTS code
- UK - United Kingdom
five.2.3) Name and address of the contractor
Includem
Unit 6000, Academy Office Park, Gower Street
Glasgow
G51 1PR
Telephone
+44 7718125185
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Right There
Right There Building , 15 Dava Street
Glasgow
G51 2JA
Telephone
+44 7950268764
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Action For Children Services Limited
17 Newton Place
Glasgow
G3 7PY
susan.johnstone@actionforchildren.org.uk
Telephone
+44 1415509010
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
five.2.3) Name and address of the contractor
Barnardo's
Barnardo's House, Tanners Lane
Barkingside, London
IG6 1QG
Telephone
+44 1314467000
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £5,843,636
Section five. Award of contract
Lot No
3
Title
Locality Family Support Services South Glasgow
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 February 2024
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Aberlour Child Care Trust
135 Fifty Pitches Road
Glasgow
G51 4EB
Telephone
+44 7717535819
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Includem
Unit 6000, Academy Office Park, Gower Street
Glasgow
G51 1PR
Telephone
+44 7718125185
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £7,698,678
Section five. Award of contract
Lot No
4
Title
Intensive Family Support Service Glasgow Citywide
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 February 2024
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Aberlour Child Care Trust
135 Fifty Pitches Road
Glasgow
G51 4EB
Telephone
+44 7717535819
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Includem
Unit 6000, Academy Office Park, Gower Street
Glasgow
G51 1PR
Telephone
+44 7718125185
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Right There
Right There Building , 15 Dava Street
Glasgow
G51 2JA
Telephone
+44 7950268764
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Action For Children Services Limited
17 Newton Place
Glasgow
G3 7PY
susan.johnstone@actionforchildren.org.uk
Telephone
+44 1415509010
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £19,434,786
Section five. Award of contract
Lot No
1
Title
Locality Family Support Services North West Glasgow
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 February 2024
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Aberlour Child Care Trust
135 Fifty Pitches Road
Glasgow
G51 4EB
Telephone
+44 7717535819
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Action For Children Services Limited
17 Newton Place
Glasgow
G3 7PY
susan.johnstone@actionforchildren.org.uk
Telephone
+44 1415509010
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £7,023,254
Section five. Award of contract
Lot No
2
Title
Locality Family Support Services North East Glasgow
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 February 2024
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Aberlour Child Care Trust
135 Fifty Pitches Road
Glasgow
G51 4EB
Telephone
+44 7717535819
Country
United Kingdom
NUTS code
- UKM - Scotland
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Action For Children Services Limited
17 Newton Place
Glasgow
G3 7PY
susan.johnstone@actionforchildren.org.uk
Telephone
+44 1415509010
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £10,042,086
Section six. Complementary information
six.3) Additional information
Details of the Tender requirements were contained in the original contract notice linked to this document.
(SC Ref:761111)
six.4) Procedures for review
six.4.1) Review body
Glasgow Sheriff Court
1 Carlton Place
Glasgow
G5 9DA
Telephone
+44 1414298888
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Glasgow City Council ("the Council") must, by notice in writing as soon as possible after the decision has been made, inform all bidders and candidates concerned of its decision to award the contract, conclude the framework agreement or establish a dynamic purchasing system. The Council must allow a period of at least the relevant standstill period (where the notice is sent by facsimile or electronic means the period is 10 days ending at midnight at the end of the 10th day after that on which the last notice is sent, when sent by other means he period is 15 days) to elapse between the date of despatch of the notice referred to in Regulation 85(1) of the Public Contracts (Scotland) Regulations 2015 ("The Regulations"). The Council is obliged to comply with the regulations and any eligible economic operator can bring an action in the Sherriff Court or the Court of Session where as a consequence of a breach by the Council, suffers or risks suffering loss or damage. The bringing of court proceedings during the standstill period means that the council must not enter into the contract, conclude the framework agreement or establish the dynamic purchasing system unless the proceedings are determined, discontinued or disposed of: or the court, by interim order, brings to an end the prohibition. The bringing of court proceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations. Economic operators can write to the Council seeking further clarification on the notice, to which the Council must respond within 15 days. Economic Operators should be mindful to seek their own independent legal advice when they consider appropriate to do so.