Section one: Contracting authority
one.1) Name and addresses
H M Revenue & Customs
1st Floor East, Dearmans Place, Trinity Bridge House
Salford
M3 5BS
Contact
Tom Naylor
Country
United Kingdom
NUTS code
UK - United Kingdom
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Other activity
Direct and Indirect Taxes
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
Reference number
CW85976
two.1.2) Main CPV code
- 98362000 - Port management services
two.1.3) Type of contract
Services
two.1.4) Short description
A single national site services operator at HMRC's Inland Border Facilities (IBF) sites to provide core service "pillars" of Site Operations: Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE Operators); and Hard & Soft FM Services.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £184,500,000
two.2) Description
two.2.2) Additional CPV code(s)
- 63100000 - Cargo handling and storage services
- 63712700 - Traffic control services
- 75130000 - Supporting services for the government
- 79500000 - Office-support services
- 79623000 - Supply services of commercial or industrial workers
- 79710000 - Security services
- 79993000 - Building and facilities management services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and give targeted financial support to people.
Our vision is to be a trusted, modern tax and customs department. A trusted, modern tax and customs department will fit with the way our customers run their businesses and their lives, reduce the tax gap, enhance the customer experience, keep costs down, and operate in a way that is recognised as fair. It means we'll be on the side of our customers when they're trying their best to get things right, while tackling the small minority who set out to cheat the system.
Inland Border Facilities (IBF) are UK Government sites where customs and document checks can take place away from port locations. The facilities act as a government office of departure (for outbound journeys) and a government office of destination (for inbound journeys), where hauliers can start and end journeys when moving goods in and out of the UK, under the Common Transit Convention (CTC).
Through this contract opportunity, HMRC has moved away from a currently disaggregated service delivery model to appoint a single national site services operator for the enduring IBF sites to deliver core service pillars of Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE operators); and Hard & Soft FM Services. The appointed supplier will operate IBF sites 24 hours a day, 7 days a week, 365(6) days a year. Customs and document checks on goods remain the responsibility of HMRC and Border Force, and are delivered in-house.
The initial contract term is for a period of 3 years, with two options to extend for periods of 1 year each.
The potential contract value is £184.5m.
The procurement procedure was a Competitive Procedure with Negotiation (CPN) because the HMRC requirements could not be met without adaptation of readily available solutions and the contract could not be awarded without prior negotiation due to the complexity of those requirements. This procurement and the resulting contract have been run in accordance with HMRC's Supplier Code of Conduct.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 27%
Quality criterion - Name: Social Value / Weighting: 10%
Quality criterion - Name: Service Innovation / Weighting: 15%
Quality criterion - Name: Account Management / Weighting: 11%
Quality criterion - Name: Mobilisation / Weighting: 10%
Quality criterion - Name: Security / Weighting: 2%
Price - Weighting: 25%
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for two further periods of 12 months.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-026745
Section five. Award of contract
Contract No
CW85976
Title
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 March 2023
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Sodexo Limited
One Southampton Row
London
WC1B 5HA
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
00842846
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £184,500,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
HM Revenue & Customs
1st Floor East, Dearmans Place, Trinity Bridge House
Salford
M3 5BS
Country
United Kingdom