Section one: Contracting authority
one.1) Name and addresses
University of Birmingham
B15 2TT
Birmingham
Country
United Kingdom
NUTS code
UKG31 - Birmingham
Internet address(es)
Main address
https://intranet.birmingham.ac.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/universityofbirmingham/aspx/Home
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://in-tendhost.co.uk/universityofbirmingham/aspx/Home
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Managed Service for Student Information System (Banner)
Reference number
FRAM568/23
two.1.2) Main CPV code
- 72590000 - Computer-related professional services
two.1.3) Type of contract
Services
two.1.4) Short description
Students are the lifeblood of the University. As such, the student information system (Banner) is key in providing accurate and insightful information across the University’s value chain. Robust monitoring, detection, response and product maintenance mechanisms are critical in ensuring continuity of service and delivery of significant business benefits.In order to support the complex student information landscape at the University of Birmingham we require a single Managed Service Provider (MSP) to run an outsourced managed service offering with 24/7/365 monitoring.
two.1.5) Estimated total value
Value excluding VAT: £1,400,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72590000 - Computer-related professional services
two.2.3) Place of performance
NUTS codes
- UKG31 - Birmingham
two.2.4) Description of the procurement
Students are the lifeblood of the University. As such, the student information system (Banner) is key in providing accurate and insightful information across the University’s value chain. Robust monitoring, detection, response and product maintenance mechanisms are critical in ensuring continuity of service and delivery of significant business benefits.In order to support the complex student information landscape at the University of Birmingham we require a single Managed Service Provider (MSP) to run an outsourced managed service offering with 24/7/365 monitoring.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:
n/a
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
27 April 2023
Local time
3:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
27 April 2023
Local time
3:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
University of Birmingham
Birmingham
Country
United Kingdom