- Scope of the procurement
- Lot 1. Norwich City Services Ltd: Property Insurance covering Material Damage, Business Interruption, Money
- Norwich City Services Ltd: Liability Insurance covering Employer’s Liability, Public/Products Liability Lot No: 2
- Lot 3. Norwich City Services Ltd: Professional Indemnity Insurance
- Lot 4. Norwich City Services Ltd: Crime Insurance
- Lot 5. Norwich City Services Ltd: Personal Accident Insurance
- Lot 6. Norwich City Services Ltd: Hired in Plant Insurance
- Lot 7. Norwich City Services Ltd: Computer Insurance
- Lot 8. Norwich City Services Ltd: Engineering Inspection
- Lot 9. Norwich City Services Ltd: Motor Fleet Insurance
- Lot 10. Norwich City Services Ltd: Package Insurance
Section one: Contracting authority
one.1) Name and addresses
Cambridgeshire County Council Insurance in partnership with Milton Keynes Council and Northamptonshire County Council on behalf of Norwich City Council
Shire Hall, Castle Hill
Cambridge
CB3 0AP
Contact
Mr Mark Greenall
Mark.Greenall@cambridgeshire.gov.uk
Telephone
+44 1223699112
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
https://procontract.due-north.com/Login
Buyer's address
https://www.norwich.gov.uk/site/
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Norwich City Council: Norwich City Services Limited Insurance and Claims Management Programme 2021
Reference number
DN504155
two.1.2) Main CPV code
- 66510000 - Insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
Cambridgeshire County Council Insurance in partnership with Milton Keynes Council and Northamptonshire County Council on behalf of Norwich City Council wishes to invite tenders for the supply of services in respect of Norwich City Services Ltd Insurance Programme and Claims Management Services 2021 as detailed within the tender documentation.
Services previously provided to Norwich City Council by Norwich Norse are to be brought back in-house by Norwich City Council and provided via a wholly-owned company of the Council — Norwich City Services Ltd.
Services provided by Norwich Norse Environmental will be incorporated into Norwich City Services Ltd from the 1 April, 2021, and those of Norwich Norse Building in April, 2022.
Norwich City Services Ltd, which came into being on 9 June 2020, will have its own insurance programme from 1 April 2021, noting that initially this will provide cover in respect of environmental services only.
Norwich City Services Ltd will be CHAS accredited www.chas.co.uk and Lloyd's Register Quality Assurance (LRQA) accredited.
Arthur J Gallagher has been selected to assist in the tender of Norwich City Services Insurance Programme following the intention of bring these services into the new organisation.
Please note that this does not stop other entities of Arthur J. Gallagher bidding from any of lots detailed in this notice.
Insurance brokers are not permitted to bid for this procurement.
Please note that not all lots stated shall be awarded and the authority reserves the right to award the lots as necessary and against the evaluation criteria stated in the documentation.
Please note that any questions relating to the tender process should sent via the LGSS Procurement Portal and the messaging system provided within that eTendering facility.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £500,000 / Highest offer: £1,250,000 taken into consideration
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Property Insurance covering Material Damage, Business Interruption, Money
Lot No
1
two.2.2) Additional CPV code(s)
- 66515200 - Property insurance services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: property insurance covering material damage, business interruption, money.
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Liability Insurance covering Employer’s Liability, Public/Products Liability Lot No: 2
Lot No
2
two.2.2) Additional CPV code(s)
- 66516000 - Liability insurance services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: liability insurance covering employer’s liability, public/products liability.
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Professional Indemnity Insurance
Lot No
3
two.2.2) Additional CPV code(s)
- 66516500 - Professional liability insurance services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: professional indemnity insurance.
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Crime Insurance
Lot No
4
two.2.2) Additional CPV code(s)
- 66510000 - Insurance services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: Crime Insurance
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Personal Accident Insurance
Lot No
5
two.2.2) Additional CPV code(s)
- 66510000 - Insurance services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: Personal Accident Insurance
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Hired in Plant Insurance
Lot No
6
two.2.2) Additional CPV code(s)
- 66510000 - Insurance services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: hired in plant insurance.
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Computer Insurance
Lot No
7
two.2.2) Additional CPV code(s)
- 66515200 - Property insurance services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: computer insurance.
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Engineering Inspection
Lot No
8
two.2.2) Additional CPV code(s)
- 66519200 - Engineering insurance services
- 71631400 - Technical inspection services of engineering structures
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: Engineering Inspection
two.2.5) Award criteria
Quality criterion - Name: Services / Weighting: 35
Quality criterion - Name: Underwriting And Policy Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Motor Fleet Insurance
Lot No
9
two.2.2) Additional CPV code(s)
- 66516100 - Motor vehicle liability insurance services
two.2.3) Place of performance
NUTS codes
- UKH - East of England
two.2.4) Description of the procurement
Norwich City Services Ltd: Motor Fleet Insurance
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Norwich City Services Ltd: Package Insurance
Lot No
10
two.2.2) Additional CPV code(s)
- 66515200 - Property insurance services
- 66516100 - Motor vehicle liability insurance services
- 66516500 - Professional liability insurance services
- 66519200 - Engineering insurance services
- 71631400 - Technical inspection services of engineering structures
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Norwich City Services Ltd: package insurance containing the following: property insurance covering material damage, business interruption, money, liability insurance covering employer’s liability, public/products liability, professional indemnity insurance, crime insurance, personal accident insurance, hired in plant insurance, computer insurance, engineering inspection insurance, motor fleet insurance.
two.2.5) Award criteria
Quality criterion - Name: Cover / Weighting: 30
Quality criterion - Name: Underwriting And Policy Management / Weighting: 5
Quality criterion - Name: Claims Management / Weighting: 10
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 210-514754
Section five. Award of contract
Lot No
1
Title
Norwich City Services Ltd: Property Insurance covering Material Damage, Business Interruption, Money
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 March 2021
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Zurich Insurance plc (UK Branch) t/a Zurich Municipal
Zurich House, Gladiator Way
Farnborough, Hampshire
GU14 6GB
Country
United Kingdom
NUTS code
- UKJ3 - Hampshire and Isle of Wight
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £11,688.80 / Highest offer: £20,000 taken into consideration
Section five. Award of contract
Lot No
2
Title
Norwich City Services Ltd: Liability Insurance covering Employer’s Liability, Public/Products Liability
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 March 2021
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Aspen Insurance UK Limited
30 Fenchurch Street,
London
EC3M 3BD
Country
United Kingdom
NUTS code
- UKI - London
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £411,120.15 / Highest offer: £850,000 taken into consideration
Section five. Award of contract
Lot No
3
Title
Norwich City Services Ltd: Professional Indemnity Insurance
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section five. Award of contract
Lot No
4
Title
Norwich City Services Ltd: Crime Insurance
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section five. Award of contract
Lot No
5
Title
Norwich City Services Ltd: Personal Accident Insurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 March 2021
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
AIG UK Limited via Risk Management Partners Ltd
67 Lombard Street
London
EC3V 9LJ
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £3,875 / Highest offer: £5,000 taken into consideration
Section five. Award of contract
Lot No
6
Title
Norwich City Services Ltd: Hired in Plant Insurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 March 2021
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
HSB Engineering Insurance Limited via Risk Management Partners Ltd
67 Lombard Street
London
EC3V 9LJ
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £38,851.85 / Highest offer: £50,000 taken into consideration
Section five. Award of contract
Lot No
7
Title
Norwich City Services Ltd: Computer Insurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 March 2021
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
HSB Engineering Insurance Limited via Risk Management Partners Ltd
67 Lombard Street
London
EC3V 9LJ
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £3,000 / Highest offer: £5,000 taken into consideration
Section five. Award of contract
Lot No
8
Title
Norwich City Services Ltd: Engineering Inspection Insurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 March 2021
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Zurich Insurance plc (UK Branch) t/a Zurich Municipal
Zurich House ,Gladiator Way
Farnborough, Hampshire
GU14 6GB
Country
United Kingdom
NUTS code
- UKJ3 - Hampshire and Isle of Wight
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £15,867.45 / Highest offer: £25,000 taken into consideration
Section five. Award of contract
Lot No
9
Title
Norwich City Services Ltd: motor fleet insurance.
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 March 2021
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
QBE Insurance (Europe) Limited via Risk Management Partners Ltd
67 Lombard Street
London
EC3V 9LJ
Country
United Kingdom
NUTS code
- UKJ3 - Hampshire and Isle of Wight
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £425,500 / Highest offer: £1,000,000 taken into consideration
Section five. Award of contract
Lot No
10
Title
Norwich City Services Ltd: Package Insurance
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Henry Swan- Head of Procurement
Shire Hall, Castle Hill
Cambridge
CB3 0AP
Country
United Kingdom