Scope
Reference
project_18803
Description
The Home Office seeks a commercial partner(s) for the provision of debt collections services. Debt owed to the Authority (the Home Office) arises in a number of ways: through non-payment or late payment of invoices, fines and penalties, licence fees and other charges, or from the failure of individuals to repay loans. Individuals and organisations may reside within the UK or overseas.
The Home Office has in the past established debt management and collections service suppliers for debt recovery services in respect of its aged debt. Such services include the handling of court recovery procedures on behalf of the Home Office and the provision of other debt recovery services to facilitate the recovery of both invoiced and other forms of debt, and to reduce the average debtor payment time.
The content of this Notice, including the nature of works and services including start date of contract, may be the subject to change.
The contract is expected to commence in December 2025 and is expected to be in place until December 2028.
Total value (estimated)
- £500,000 excluding VAT
- £600,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 31 December 2025 to 30 December 2028
- Possible extension to 30 December 2029
- 4 years
Main procurement category
Services
CPV classifications
- 79940000 - Collection agency services
- 75242000 - Public law and order services
- 66000000 - Financial and insurance services
- 79100000 - Legal services
- 98000000 - Other community, social and personal services
- 75231240 - Probation services
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
16 May 2025
Engagement process description
It is our intention to invite those suppliers that express an interest in this procurement to complete an initial Supplier Questionnaire, subject to parties signing a Non-Disclosure Agreement. The Authority will then take the decision on whether we wish to conduct further market engagement activities i.e. Industry Day and subsequent 1:1 engagement sessions with prospective bidders.
1. To express an interest, participants must first be registered on the Home Office eSourcing Suite. If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so.
2. Email: ASRAProcurementTeam@homeoffice.gov.uk
Title of email: Debt Collection Services - Expression of Interest
Email to include: Organisation name, Contact name, E-mail address and telephone number.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
23 June 2025
Contracting authority
Home Office
- Public Procurement Organisation Number: PWGC-6513-PQLZ
2 Marsham Street
London
SW1P 4DF
United Kingdom
Contact name: Asylum Support Procurement Team
Email: ASRAProcurementTeam@homeoffice.gov.uk
Website: http://www.gov.uk/home-office
Region: UKI32 - Westminster
Organisation type: Public authority - central government