Scope
Reference
2318-26
Description
This contract is for the renewal of the support, maintenance and software assurance contract for the Council’s Telephony System.
Contract 1. Telephony Support, Maintenance & Software Assurance
Supplier
Contract value
- £350,000 excluding VAT
- £420,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
27 February 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- 2 years
Main procurement category
Goods
Additional procurement category
Services
Options
The right to additional purchases while the contract is valid.
There will be scope to purchase additional licensing and functionality as neccesary throughout the life of the contract where it is deemed appropriate and to the benefit of the operations of the Council
CPV classifications
- 48000000 - Software package and information systems
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKE12 - East Riding of Yorkshire
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Additional or repeat goods, services or works - extension or partial replacement
- Single supplier - technical reasons
These additional / repeat goods and services, to be provided by the existing supplier, are critical to the efficient and effective operation of the Council. A change in supplier would result in the Council receiving goods and services that are different from the existing solution. In terms of implementation, operation, and maintenance there would be a number of technical reasons which would make a switch to any other solution disproportionately difficult to achieve. The solution integrates with several other embedded solutions. To implement a new solution would cause significant disruption and risk and availability of resource to establish these integrations and deliver an effective solution overall. A change in software would also result in significant additional training for back-office staff being required, leading to a potential risk of disruption.
Supplier
Aspire Technology Solutions
- Public Procurement Organisation Number: PCWL-7891-TRRX
Pipewell Quay
Gateshead
NE8 2BJ
United Kingdom
Email: dave.maltby@aspirets.com
Region: UKC22 - Tyneside
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Telephony Support, Maintenance & Software Assurance
Contracting authority
East Riding of Yorkshire Council
- Public Procurement Organisation Number: PZQH-9124-TMLN
County Hall, Cross Street,
Beverley
HU17 9BA
United Kingdom
Region: UKE12 - East Riding of Yorkshire
Organisation type: Public authority - sub-central government