Section one: Contracting entity
one.1) Name and addresses
THAMES WATER UTILITIES LIMITED
Reading
Contact
Thames Water
procurement.support.centre@thameswater.co.uk
Country
United Kingdom
NUTS code
UKJ11 - Berkshire
Companies House
02366661
Internet address(es)
Main address
https://www.thameswater.co.uk/
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Water Treatment Works Digital Twin Proof of Concept - RFP
Reference number
FA2098
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Thames Water (TW) are seeking a qualified vendor to provide a Water Treatment Work Digital Twin (WTW DT) solution that will enhance our organization's operational efficiency, streamline processes, and improve overall productivity. The selected vendor will be responsible for delivering a robust platform tailored to our specific needs. This RFP outlines the requirements and expectations for the proposed solution and a framework agreement to provide the solution, for multiple water treatment works. In this context, digital twins will act as virtual representations of key water treatment plants across Thames Water.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
- UKJ - South East (England)
Main site or place of performance
Whole of the Thames Water Region
two.2.4) Description of the procurement
The vendor shall provide the following services:
Needs Assessment: Conduct a thorough analysis of our organisation's processes to identify areas where the solution can bring improvements and efficiencies.
Deploy a Digital Twin solution that addresses our specific requirements.
Software Development: Indicate and advise where vendor specific solution will require specific design, development, test, and deployment of code to meet TW requirements.
Integration: Ensure seamless integration with existing systems and applications.
User Demos: Provide facility and resource to allow staff to view and use proposed solution prior to decision to purchase.
User Training: Provide comprehensive training sessions for our staff to ensure proper utilisation of the software's features.
Data Migration: Migrate existing data from our current systems to the new software solution without data loss.
Ongoing Support: Offer technical support and maintenance services post-implementation, including regular updates and bug fixes.
two.2.11) Information about options
Options: Yes
Description of options
TWUL envisages that the contract will be awarded for an initial term of 3 years with options to extend up to a maximum duration of 3 years
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-032677
Section five. Award of contract
Contract No
FA2098
Title
Water Treatment Works Digital Twin Proof of Concept - RFP
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.3) Additional information
Following a review of this tender exercise, we have concluded that insufficient information about the opportunity and requirements were made available, limiting the effectiveness of the competition. Accordingly we have taken the decision not to proceed with this procurement.
Please note that we intend to re-commence a new procurement process for these services, details of which will be advertised on Find A Tender shortly.
Thank you for your interest in this procurement.
six.4) Procedures for review
six.4.1) Review body
Thames Water Utilities Limited
Reading
Country
United Kingdom